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Adorama

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New York, United States

adorama.com
Camera store· Audio visual equipment supplier· Electronics store· Photography Stores & Services· Electronics· Computers· Retail· photo shop

Adorama Reviews | Rating 4 out of 5 stars (5 reviews)

Adorama is located in New York, United States on 42 W 18th St. Adorama is rated 4 out of 5 in the category camera store in United States. Shop the best photography equipment digital cameras lenses pro audio & video professional gear & musical instruments from top brands - Canon Nikon ...,

Address

42 W 18th St

Price range

$$

Phone

+1 2127410063

Service options

Kerbside pickupDeliveryIn-store pick-upIn-store shoppingSame-day delivery

Accessibility

Wheelchair-accessible entrance

Offerings

Assembly serviceService guarantee

Open hours

...
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Sam Hartman

I tried buying a printer months ago at the height of the pandemic. Adorama advertised it online and but it wasn’t in stock. That’s not too surprising, other companies do that, so I figured I would wait it out. Lots of people are buying printers. Today I got an email with subject line stating that my card was declined. When I called customer service, the adorama representative told me it wasn’t that my card has been declined, it was that Adorama no longer had authorization to use my card after all these months. I canceled. I’m done.

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Rodney Byke

Absolutely amazing, customer service from everyone even the security guard. They have no problem answering any questions you have and is willing to find someone who is more experience in what your looking for. Wish every store was this organized and humble.

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Eduardo Ayres Soares

They sold me a Sigma 18-35mm as brand new. When it arrived here, it was a used item instead. I could see it through the warranty that it was a used item. I contact them, it took them a week to solve the situation. Their solution: make me stand in line at a UPS during a pandemic to return the lens and get a new one. In the first place, why are they sending used lenses as new ones? How many times it happened to other people and they haven't noticed it either? I am very upset. Right now, I am fighting for a discount on the lenses, I don't want to leave my house, I don't want to be bothered with returns. Very unprofessional. UPDATE: After complaining in every social media, someone contact me and gave me a refund for the difference between the new and the refurbished one. That was very nice. However, I still will suggest to check the warranty of whatever equipment you buy from Adorama, B&H, etc.

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Ned Soltz

Service has declined notably. Sent a used item to trade since i do not feel comfortable yet coming into the store. Acknowledged receipt of it but in over a week no store credit toward purchase. Did not respond to multiple emails or phone call. There are much better alternatives and remember, the price on most gear is the same everywhere due to manufacturer agreements. And a lousy store with minimal display. All in all, a redundant business which would not be missed if it disappeared.

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Colton Soref

Great experience over the last 4years dealing with Adorama. I have bought new items and dealt with William and Angel in the trade-in dept. they have worked with me flawlessly and have gotten me the most competitive and best trade in prices available. Great experience all around!

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