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Ann Silva's Bernina Baby Lock Sewing Center, Inc.

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Albuquerque, United States

annsilva.com
Sewing shop· Fabric store· Quilt shop· Sewing machine repair service· Vacuum cleaner store· Notions store· Sewing company· Vacuum cleaner repair shop

Ann Silva's Bernina Baby Lock Sewing Center, Inc. Reviews | Rating 4.2 out of 5 stars (5 reviews)

Ann Silva's Bernina Baby Lock Sewing Center, Inc. is located in Albuquerque, United States on 4520 Alexander Blvd NE b. Ann Silva's Bernina Baby Lock Sewing Center, Inc. is rated 4.2 out of 5 in the category sewing shop in United States.

Address

4520 Alexander Blvd NE b

Phone

+1 5058815253

Service options

Kerbside pickupIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car park

Open hours

...
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Charles Olmos

Please do not use their knife sharpening service. My knives came out in worse condition than before. Not only was the secondary grind ruined by unevenness and the primary grind touched by their stones at the belly leaving a hideous buff mark but by using the rapid sharpening method (probably a tormek), that was obviously used here, the tempering of the steel is most likely ruined. Their website described using their method as using two slow moving wet stones (one at a low grit and another at a high grit) but it is obvious that only a low grit was used dry at a very high speed. I would consider this false advertising. Instead of taking their time to slowly sharpen it, they whacked it and all was said and done within five minutes. I, plus many others I’ve shown my knife to, consider my knife totally ruined. Did not get a refund nor did I get my knife replaced by them for being destroyed as the owner did not seem to grasp that there was a big issue with the quality of the service rendered only believing that I did not like how sharp it was. Only offered to resharpen it (read: ruin) more which I declined and to sharpen more of my knives free of charge (no thanks! One ruined knife is more than enough). I believe that they should set expectations to the customer before letting them drop off their knives because if I would have known, I would have gone somewhere else. The price is cheap and you definitely get what you paid for. If you have a cheap 5 knife that you just need touched up and don’t care, then by all means. If you have a quality knife, steer clear. I am currently out a 285 knife because I find it completely unusable any more. I am now in the process of having my blade replaced by the original manufacturer. They seem like a really nice store for sewing but they should not be in the business of sharpening peoples knives.

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Sharon Cordova

I was able to get my thread cutter fixed. I give it four stars because they did not fix or tell me they couldn’t fix the cutter that cuts bobbin thread when inserting bobbin in case. I found the part on EBay and was able to fix for about 12 dollars. I had the machine at Bobs for 2 months and they did not fix problem. So I took it back and they said it would be front in line. Was not. About a month later took to Bernina and am very happy now.

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Christina

This shop lost my business. I've been shopping here for fabric every couple of weeks since the pandemic started and have always paid with cash. Today I was told after I had my fabric cut that they prefer credit cards only. No sign on the door stating this new policy. I'm sure the other fabric shops in town will gladly accept my money.

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JB L

Super rude! Barked at us about how many people could come in rather than calmly explaining how many people were allowed in the store. Use some tact and grace in the future if you want customers. I wouldn’t waste my money here.

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Terry Whalen

Great store with great service. Had what I needed. Looking forward to shopping there again.

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