Algonquin, United States
2040 E Algonquin Rd
N/A
We were very pleased how prompt and helpful Ron was in helping re-carpet my rental. He knew to bring good quality and durable product to show me that would meet my needs. Made the decision making that much easier.... and it looks great and well done too
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Beware, we were not happy at all with our experience and would never recommend buying from this company. Ron was very difficult getting in touch with and never returned emails or phone calls after he made the initial sale,which should have been a red flag. He also told us we were buying “Premium” padding (which he said he installed at his home too), I would challenge that all day long. Our padding has hard lumps that you can feel when walking on our BRAND new carpet. The padding is defective and not premium by any standards and Rons lack of concern to resolve this issue is just wrong. Save yourself time, money and aggravation and avoid this store. Please look over all the other reviews and you will see a trend here...stay away.
While the salesman Ron was nice, and the carpet was a good quality, and not sure if price was good because it was first time I had carpet installed but it stayed within my budget, the installers weren't that great. Hopefully they can find new installers soon as that would be considered a huge part of this process. Again, purchasing and financing great, customer service from Ron great, quick to come out and measure, but poor service with installers.
Deli
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