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Altana Federal Credit Union

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Billings, United States

altanafcu.org
Federal credit unionATMCredit union· Federal credit union· ATM· Credit union

Altana Federal Credit Union Reviews | Rating 3.8 out of 5 stars (7 reviews)

Altana Federal Credit Union is located in Billings, United States on 3212 Central Ave. Altana Federal Credit Union is rated 3.8 out of 5 in the category federal credit unionatmcredit union in United States.

Address

3212 Central Ave

Phone

+1 4066512328

Service options

Drive-through

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

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Oneida Eudave Smiley

This was the first time I had been into Altana and also the first time I had been to a credit union. The concept is a little different, but I liked it. The lender KaCee Erickson was so kind and professional. I felt completely comfortable asking her all my questions and expressing my concerns. I was really impressed with all the knowledge and insights she had to share. I highly recommend scheduling an appointment with KaCee if you need to refinance a car. I was so blessed to have her help with my car loans and make the process easy to understand. You're in the best hands with her. I've never met such a sweet lady at a bank like her.

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Kristi Krushensky

Months After Banking At This Location One Of The Tellers Was Very Unprofessional, She Went & Told The Head Banker That I Was Calling Her Names When She Originally Was The One Who Had An Attitude With Me. Then The Head Banker Told Me He Was Closing My Account Over That One Time Ordeal. Called To Get My Original Paperwork & A Supervisor From One Of The Other Atlanta Locations Told Me She Could Only Send Me Copies Of My Original Documents, After They Chose To Close My Account. She Said There Were Rules & Banking Regulations That They Had To Follow & She Couldn't Give Me Back My Original Documents. I Feel These Documents Are My Personal Documents & If They Chose To, I Feel Illegally, Close My Account, Over One Ordeal That Was All Hear Say From One Of The Tellers, They Should Of, By Rights Been Given Back To Me. FYI: Be Careful & Very Aware!

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Chris Lorash

Excellent place to bank and get a loan. The loan officers tend to genuinely care about you and want what's best for you. They're not interested in just one loan and done. They want to help you with every aspect of your financial well-being. Very refreshing!

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Maria Eshelman

No professonlism at all... Never even informed me of a decision. Kept paperwork for collateral even though they did not give me a loan..?

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Summer Manning

I love love love Altana! Friendly faces are there as soon as I walk in. They care more about the person and interaction rather than just business and done. Plus I HIGHLY recommend KASASA checking, its FREE regardless if you qualify (by 12 debit card purchases, log into online banking once, and 1 automatic withdrawal) , and if you do qualify you receive ATM fees up to 25 back into your account AND a some extra additional cash back. Its nice to see this surprise deposit at the end of month. :D

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Jordan Buehring

They seem to care more about the person than the money which is a far better experience than a large bank.

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Sandy Calame

Excellent Credit Union! Staff is always amazing!

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