Search Icon

Wilmes Ford

  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon

Altus, United States

wilmesford.com
Ford dealer· Auto repair shop· Lincoln dealer· Car dealer· Used car dealer

Wilmes Ford Reviews | Rating 4.1 out of 5 stars (5 reviews)

Wilmes Ford is located in Altus, United States on 108 N Veterans Dr. Wilmes Ford is rated 4.1 out of 5 in the category ford dealer in United States.

Address

108 N Veterans Dr

Phone

+1 5804820617

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible entrance

Offerings

Car hireOil changeRepair services

Open hours

...
Write review Claim Profile
G

Greg Gilstad

I'm about a angry with Wilmes Ford as I ever have been with any company. I took my 2020 Fusion (5,700 miles) in for maintenance because the shifter dial is very difficult to turn. (My wife can't turn it; I can barely turn it. We have to turn it all the way to drive before turning it back to reverse, or it will keep on going back to park on its own. ) The dealer said it wasn't covered under warranty because of the debris (pictured, if you can see it. There isn't much. Photos taken while we were waiting for the paperwork at the dealer.) That amount of debris is what I call NORMAL USE, (edit - I'd actuall call it pretty darned clean) and if that causes a malfunction, there is a defect. No more Fords. (edit - I had a great experience at another dealer, so ... maybe). No more Wilmes. (Edit - Absolutely no more Wilmes) (I didn't buy this one there because they has no SE models in stock; I did buy my 2017 Focus there. Edit /Follow up - I took may car to another dealer and they fixed it under warranty with no issues. I had them send photos of the removed part - no sign of any debris. I asked the tech if there was any possibility it was cause by debris, and he answered there was no debris. If you didn't buy your car at Wilmes (Altus AFB is right there - if you PCS'd in and own a Ford) take it elsewhere. If you did buy it there, I still wouldn't trust them.

R

robert stinson

Parts dept was spot on found and ordered the part I needed fast and easily. Great customer service as well.

F

Felicia Theademan

Darrell, Neil and Moses you guys are truly awesome. I will definitely keep all my service with Wilmes Ford-Lincoln. Awesome customer service!!!

K

kenzie Bug

It’s honestly amazing to me that this shop is open. They’ve never answered my questions when I would call about my car. They treated me as a parent scolding a child would when I called to ask questions regarding why they hadn’t even started on my car for 7 days. Hire better people, hire people who can manage their temper, hire people who aren’t absolutely incompetent, hire people who can answer questions about their own damn job. Thank you for attending my f*cking Ted Talk.

S

Steve Moore

Wilmes Ford Body Shop is absolutely terrible. Geico pretty much forced me to get the hail damage repaired there. The headliner was ripped up upon completion. The wrong rear window was installed, it should have been factory tinted but, the replacement isn't. By the way the rear window wasn't supposed to get replaced. The front window had silicone all around it and all over it. After the first major rain storm (Today) my truck is saturated, due to the windshield leaking. The newly installed door trim was falling off by the time I got home. What pushed me over the edge for both locations, was I took my wife's car to the Chevy house and they quoted 1400.00 to replace the water pump. After calling three different Chevy houses we received three quotes for around 740.00 everyone was consistent with the exception of Wilmes. I am completely done, and don't want anything to do with the Wilmes's. They may be \good o'l boy's\ but, that just doesn't work for me. Now I just want to get rid of my truck, I feel like I had something stolen from me. I don't even trust them to change my oil without either making a mess of it or overcharging me. I am not one to just bash people but, beware. Do yourself a favor and get 3 separate quotes before having any work done, the lowest bidder may not be the best but, at least you have something for comparison. Stay Blessed!

Top 10 companies in Ford dealer category in United States

Close