Ansafone Contact Centers

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Santa Ana, United States

ansafone.com
Call center· Outsourcing/Offshoring

Ansafone Contact Centers Reviews | Rating 3.4 out of 5 stars (5 reviews)

Ansafone Contact Centers is located in Santa Ana, United States on 145 E Columbine Ave. Ansafone Contact Centers is rated 3.4 out of 5 in the category call center in United States. About : Ansafone is the leading outsourced contact center solution provider for companies in the US and Canada and maintains international alliances for global reach. We specialize in campaigns that require Inbound and Outbound Call Platforms - online interactions that include Live Chat, Email, Social Media Response Management and analytics, and support for User Generated Marketing Programs. Using our integrated CRM/Web analytics systems, we are positioned to caputure and report on volumes of customer interactions. Ansafone delivers Answering Services for small to medium sized companies and tailored contact center solution for government, larger companies, and the Fortune 1000. Our CRM Solutions, Inbound IVR and ACD applications and Outbound CTI platforms, provide clients with exceptional customer service options, answering solutions, stellar outbound telephone marketing, and near real-time reporting. Ansafone supports clients from a variety of industries including Healthcare (HIPAA certified), Financial Services, Government, Consumer Packaged Goods, Electronics, Software, Automotive, Food, Beverage, Retail, Legal, and several other markets. Call Us Now at 800-510-0514 for a Consultative Discussion or Quote for Answering or Call Center Services. Learn how Ansafone Contact Centers can become a seamless extension of you. *** Answering Services, Contact Center, Outsourcing, Inbound, Outbound, Live Chat, Email, Website Response, Bilingual, and Social Media Engagement

Address

145 E Columbine Ave

Phone

+1 7145601000

Company size

501-1000 employees

Headquarters

Santa Ana, CA

Founded

1970

Accessibility

Wheelchair-accessible entrance

Open hours

...
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Elizabeth Lazaro

Learned soooo much here and thankful for this place

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Shawn Lambert HVAC

If I could give 0 stars, I would. Do NOT try this service. Been with them over a year, grammatical errors on every call. Over billing/charging (sending duplicates). When I switched and tried to cancel, I was told there would be 1 more month of charges, for NO service. Horrible customer service. VERY poor service and customer service/retention.

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Sara Fernandez Sucre

Work for the FEMA Federal Emergency Management Agency. Contractor was the Ansofone Call Center I love the fact that you be able to help people , but lowere management and instructors not all bad the director a real Smart woman. Love to work for Fema.

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June Corona

Loved it, great day

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J R

Good steady place for work. Folks are mostly nice, employer doesn't bother with small issues so long as work is done and your in time you have a job here