Arlington, United States
1476 Massachusetts Ave
N/A
+1 7816487600
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I am a Realtor and had a seller with three broken seal windows in need of repair to satisfy the requirements of the buyers of the home. At the time, this was the last thing my clients needed to deal with. I ordered two glass replacement windows (they were under warranty), of which one of the windows came in the window frame. Another window was off the garage and and I hired Wallex to order and install that glass. After two weeks of warranty documentation (original payment, supplier, installer, etc. from 2007), eleven weeks later the windows arrived. 11 weeks! It was too late to be completed by the home sale closing so the closing attorney required that we put down a large sum of money to guarantee the installations would be completed. I then added the warrantied windows to the garage window order. Wallex's technician came out to the home the day of hire to look at all three existing windows. After the warrantied windows arrived from the manufacturer, Wallex stated they had a cancellation and completed the repairs at 9:00 the next morning. WOW! The install was done quickly, well and flawlessly. Stacie, the Office Manager, tracked the whole order and coordinated the installation with the new owners and her staff. If you need glass work done, GO TO WALLEX! You will not regret it. They are kind, honest, professional and zero drama. Their work is superior and they can be trusted!
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Working with Wallex Glass was the easiest part of our bathroom renovation. Chris quickly drafted a drawing of shower glass options for our oversized shower. Not only did he give us great advice on how to ensure our framing was prepared properly for a seamless installation, but he also advised us on how to properly tile the shower to avoid extra notches in the glass which saved us money in the long-run. They are super professional, very easy to communicate with, scheduled measuring and installation promptly and the end result is a gorgeous shower that is exactly what I had envisioned and hoped for.
These guys are fantastic. I had a new glass shower door installed which required some finessing. They were responsive and communicated quite well. After the install I noticed that the door needed some tweaking. They were quick to respond and resolve the minor issue. I'm very happy we selected Wallex Glass Co. Thank you.
top notch. Got the job done on time and within budget.
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