Atlanta, United States
4355 Cobb Pkwy SE #M
N/A
+1 4046592257
Happy with my purchase. Great staff. Very accommodating. They offer pick up and delivery on storage cleaning and glazing.
like
Great selection, Great prices.
She is the best! You people don't know what you're talking about!
The people at this fur shop really know their business. One of the only places I have ever been that actually know how to make an old fur look like new. They even store your coats in the summer so they stay nice.
I love my mink coat!
VERY DISHONEST BUSINESS, STAY AWAY! My mom came to visit me in the US (we are both from Brazil and I currently live in the US). She brought her fur coat with her and decided to get it cleaned and to adjust the sleeves as well. We went to Helen Frushtick Furs and our first impression was great. It seems to be a family business and we talked for a long time to 3 different ladies, including Helen. We paid in advance - 90.00 for the cleaning and 25.00 to fix the sleeves. 13 days after dropping the coat at Helens, I went there to pick it up. The coat was cleaned but they didnt fix the sleeves. ( I never got a call or anything like that to let me know the coat was not ready. I even went there 1 week after the date they told me the coat was going to be ready). As my mom was leaving on the next day, there was no more time to wait so I simply requested the 25.00 Ive paid to fix the sleeves. Fair enough to me as the service wasnt done, correct? One of the ladies immediately told me that they dont do refund but I could get a credit of 25.00 and use it next time. They were aware since day one that my mom was here only for few days so 25.00 credit wouldnt work, I needed full refund. Am I asking for too much? They didnt do the service so please give me my money back. Long story short, the sleeves were not fixed and I didnt get my money back. Very frustrating to deal with dishonest and non-customer service oriented people. There are plenty of furriers in Atlanta,GA so please take your business somewhere else and go deal with decent people.
Didn’t do what they said they were going to do, it wasn’t ready when they said it would be, they said they called and never did and increased price.
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