Aurora, United States
439 S Lake St
N/A
+1 6308963854
In-store shopping
I had an excellent experience at Nock and Feather earlier today. I went there to choose my first compound bow. I explained that I was looking for along with my budget and Andrew was more than helpful to assist me. He and I went through to the various options, so I would be happy with my order. I was also able to shoot my chosen model at the range downstairs! I can't wait until my order arrives! Nock and Feather is now my go to store for Archery products. Just on the friendly service and knowledgeable staff alone you should go to this facility!!
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I called their shop with some basic pricing questions on getting my arrows cut and inserts installed. Gave me a super ambiguous answer and basic told me he wouldn't know until they actually do it. The arrow is a Gold tip Pierce Platinum, a popular off the self arrow with all proper hard wear included. This just speaks to their lack of professionalism and knowledge. Called Strictly Archery and they gave me a quote with in seconds. I know were I'm spending my money. Response to reply, I was very clear about what items that were included, application and the scope of work to your employee when first ask as well as make and model. The information provided by me was more than significant do produce a price per arrow for the scope of work. At no time did as ask for any more complex work that would require a more detailed evaluation of the arrows. It was clear from your employee tone that he was rushing me off the phone. I believe he hung up on me and I choose not to call your business back. I when speaking with Strictly Archery providing the same exact information I received a definitive quote in response. NOT a ball park or \well it could be a few dollars Just bring them in\ as your employee stated.
Nock and Feather is the BEST place around. The best customer service, the best staff, and the best products. I am very impressed with the way they handle their customers and try their best to meet all the needs of anyone who comes into the shop. I will be a customer for life!
I had a great experience dealing with Nock & Feather. I went in to buy my first bow, and they couldn't have been more helpful. I told them my budget and Brandyn gave me several options to try out on the range in the basement. Once I selected one Dallas spent a couple of hours with me getting everything dialed in to me and sighted in. I can't recommend them enough. I know I wouldn't have gotten anything close to this service at a big box store.
Amazing staff. Came in to get my bow strings replaced and they were the most reasonably priced. They were very helpful and where extremely friendly. Will certainly be back.
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