Aventura, United States
20335 Biscayne Blvd
N/A
+1 3056828889
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
We had been contemplating getting bikes for so long. Been in and out of here so many times. Today we were helped by Saul and so incredibly pleasantly surprised. Not pushy at all but rather incredibly knowledgeable on bike choices, advised us which ones to get and made us love our selections! Next time you shop, ask for Saul - amazing guy!! And we love our bikes!!
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City bike is so fat the best bike store i have ever visited. Employees are always in a good mood and willing to help customers out. I would strongly recommend this place to everyone as my experience have always been great. Thank you!!
Saul and Guido always take care of me! So excited to get on my new custom project one 2 time madone! Dwayne is the best fitting in town too! City is the best in the business!
Amazing customer service. Their knowledge and expertise allow me to make the best decision for my new TT bike. Miguel is the best!
I was shopping for a bike using their website, but I limited my search to what was available in stock in Aventura. I called the store to confirm the availability, but I was told they did not have that specific model on their floor and he will call me back in “10 minutes”. The person never returned the call. Same day, I was doing some errands near the Aventura location and decided to check the inventory. I asked for the specific model that showed in stock at that store and right out of the bat the sales person was saying that they did not have it. He painted the a Doomsday picture that you can’t get a bike now and needed to wait until the next year. For my surprise, I decided to look what they had on the floor and found the bike myself. I told the salesperson that the website was right and the bike was there. Oh! yes, yes we have it. I asked some questions related to that bike and the salesperson was clueless. All the information he provided me was wrong. Luckily the bike had hydraulic disc brakes and not cable ones, as he pointed out. Also, the bike came with the integrated speed sensor, he said it did not have it, and did not bother to look. I ended up buying the bike they had there, but it was a different color. The person did not bother to check if the other color was available in the warehouse. I should have received the sales commission myself. If you are planning to visit the Aventura store, expect to find lazy sales personnel not willing to help, and clueless about the product.
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