Avondale, United States
10865 W Indian School Rd
N/A
+1 6238771088
I went in last night as a last resort for my cat. He had Been acting weird and I knew he was sick. I knew he wouldn’t make it past the night if I didn’t get help. I was reading reviews and was scared to go here because of them. But despite that, my cat needed help. So off we went. We arrived at desert ark and were answered instantly. By the description of my cat they knew or had an idea of what he had. It was a stat, so they came and took him all in less than 5 minutes from me arriving. The staff was always in constant communication with me informing me of things going on. And we’re patient when I was trying to figure out the whole financial aspect of the situation. The staff was insanely nice , and I’m so grateful for that. Also the fact that the vet was extremely transparent with me in the situation. He didn’t sugar coat anything. Unfortunately my cats case was just too progressed and there was no use in making him suffer any further. Even then, they were so helpful and walked us through the whole process. They let us in to say our final goodbyes to our baby. Even left the room to leave us with Him for a bit. I couldn’t stay and watch him take his last breaths, it was just too unbearable for me. But they never judged and I’m so extremely grateful that they tried their best to make sure he was not suffering anymore. Definitely recommend this place.
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I've lived close to Desert Ark for over 15 years. In the past, I would drive 20 miles to another vet because I wasn't happy with the previous owners/management. I have four pets and recently decided to give the new owners a try. I think they are great. The staff are friendly and professional. The vet spent alot of time answering all my questions. I really appreciated that. Their prices are fair too. I will continue to bring my pets there.
I went there on an emergency basis, this was the only vet I could find that would see him on short notice. They came out to the car and triaged my puppy rather quickly. Luckily he was not critical. The staff were amazing, not a single negative person in the bunch. The vet was extremely through and explained the reasoning behind his treatment plan. I was there for a total 2.5 hrs, but considering how busy they were and I had to be worked in, I would say that was a reasonable amount of time. I am new in town and think I’ve found my veterinarian. Thank you, thank you, thank you!
I went to Desert Ark Veterinary about 2 weeks ago .I took in a sample for my puppy to get tested and paid 70 to get the test done and was told it would take up from 5 to 7 days for results.Well today would be over ten days and I called for results only to be told that they lost my dogs sample and if I could please bring another free of charge.....WOW! If my dog was sick or if he is they did nothing to help if anything they made it worse not only making me wait longer while my dog could be getting sicker but also taking my hard worked for money only to not do what you had paid for.....I suggest everyone go somewhere else and make sure its not Desert Ark because they are very unprofessional.
Very happy with my experience. The staff answered all my questions and i felt confident that Leo was in good care even though he stayed overnight. I called in and got updates without issues Little Leo is back to his usual self running wild and scattering his toys all over the house.
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