Bethesda, United States
4922 Del Ray Ave
N/A
+1 3016562663
Outdoor services
Bone Jour is a special place. We’ve been sending our dogs there for 18 years. The grooming is spectacular and the day care is our dog’s favorite place! The staff is professional, friendly and helpful. The pick up and drop off couldn’t be easier and our dog rushes in every time we take her!
like
Oliver always is looking fresh after his cuts. They take great care of him. I have had him groomed at many groomers over the past four years and Bone Jour definitely is the best! I don’t know what they do but he is sooo soft after I get him back that you don’t want to stop petting him. I highly recommend for any doodle owners out there.
Cute groom, cuter bandanna!
We visit Bonejour for both grooming and day care. We have been so grateful to be able to take our dog somewhere that loves dogs, takes good care of them, and offers a variety of services to include boarding if needed. Everyone knows Wriggly by name and welcomes him every time he visits. Whether he is groomed or exhausted from day care, he can’t wait to go back!
Our pup had two uneventful visits to Bone Jour with below-average cuts that I had to touch up at home but we were mostly content. On her third trip, she was injured at the groomer and their response was incredibly disappointing. As soon as we got home from the groomer, we noticed that one eye was covered in blood (coagulated blood over the "third eyelid"). I called the vet immediately and they provided a treatment to prevent infection (and luckily our pup recovered over several days). I also contacted the groomer immediately and, while they expressed concern and said that a manager would contact me, no one ever did. I contacted Bone Jour again several days later and was told that they had asked the groomer but did not know of any incidents. While they said that they felt terrible and would cover the vet bill, they never did. Nor did they ever check in to see that our pup recovered. During my conversations with them, I was also really dismayed to find out that while they required that my pup be there from early morning until mid-afternoon for each visit, she was crated nearly the entire time. I had assumed that people in this business loved animals and cared for them. Seems like Bone Jour might be an exception.
I love this place, but more importantly my dog likes it!
Friendly staff and my dog never looked so stylish before. The pooch was happy which left me at ease that she was treated well.
Deli
The best companies in the category 'Deli'