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Binson's Medical Equipment and Supplies

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Livonia, United States

binsons.com
Medical supply store· Diabetes equipment supplier· Mobility equipment supplier· Orthotics & prosthetics service

Binson's Medical Equipment and Supplies Reviews | Rating 2.5 out of 5 stars (5 reviews)

Binson's Medical Equipment and Supplies is located in Livonia, United States on 13450 Farmington Rd. Binson's Medical Equipment and Supplies is rated 2.5 out of 5 in the category medical supply store in United States.

Address

13450 Farmington Rd

Phone

+1 7344212041

Service options

DeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

...
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M

Michelle Bailey

This place is amazing! I went there in search of some medical equipment my Dr prescribed. It had been a horrible day after an unfortunate accident. I required surgery and time off work in addition to medical equipment. I’m a barely more than minimum wage worker facing time off and no way to pay my bills and found that my Medicaid does not cover what my Dr prescribed and therefore making it harder to heal and return to work. I wish I could remember her name, because I was crying and trying not to take my frustrations out on her I don’t. She was amazing and I’m sure there were other incredible people with her. They got some of the equipment for me somehow and when I got home there was a bonus in the boot! Thank you so much for your patience and kindness! I have a long road ahead but I so much appreciate the “send off”. You are great people ( you know who you are)! I will pay it forward when I can.

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Stevie ray

I purchased 3 pair of compression stockings and they where to small. I called the store to take them back they asked if I opened them I said yeah I took them off becasue they where cutting my circulation off. They said wash them and bring them back and then I could exchange them. So I went into the store and they tried lieing to me saying I measured my own leg which I didn't the lady did. They said pretty much that they can't do anything about it. I even called corporate and they traced the call down and even said I could take them back. Went back into the store and pretty much got harassed and thrown out. Would like to speak to store owner

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Jihad Beydoun

I Went for an orthotic in November 2019. After taking several casts they were unable to fit to my ankle. Robert gave instead a fiberglass one. They did not give me the plastic one but still charged me 690 for it. I tried to explain to them that I did not get it but they kept choosing to ignore my pleas. They billed for the second one and added to the first. In the Krystal at billing told my insurance company that I have to pay the whole amount or it will go to collection. After a year of arguing with them I have to pay it because I don't want to ruin my credit. I just wanted to share this case of plain fraud.

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Donna Polak

Although a polite staff member aided in my request for a rollator for my husband she indicated that insurance approval could take 24-48 hours. After that time period I had not been contacted so I called to follow up. Calls are routed to a call center then placed on hold for over 15 minutes. I left a message and did not receive a return call. No live contact except for the operator.

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Kit Kat

I will never recommend this company, in fact I would give this company a negative rating if this was possible. This is the worst supply company I have ever had to deal with. I can't believe the level of incompetency of the staff in almost all facets of this company. For a year I have had Binson's, I called today to order Bi-Pap supplies and guess what? I apparently have never ordered Bi-Pap supplies through this company or that's what their records show. Also according to their records when they called a few weeks/month ago, Binson's still had not switched out my concentrator. Now I need Bi-pap supplies and because of Binson's incompetence, I have to get all the paperwork and a prior authorization to get a script for a Bi-Pap and all the supplies and send it to Binson's. Also according to Binson's they don't have my insurance on file but yet they have not failed to be paid by my insurance company. i was on hold for 17 mins at first and that was just to talk to the operator, then put on hold for 12 minutes for the C-Pap operator, after arguing with her about this incompetence, I asked for the Corporate # and then I was given the voicemail for the lady in charge of C-pap supplies. I am usually cut off after being on hold for so long, or being put on hold and then transferred to another department.

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