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Family Leisure Birmingham

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Birmingham, United States

familyleisure.com
Outdoor furniture store· Billiards supply store· Swimming pool contractor· Hot tub store· Swimming pool supply store

Family Leisure Birmingham Reviews | Rating 4 out of 5 stars (5 reviews)

Family Leisure Birmingham is located in Birmingham, United States on 7701 Ludington Ln. Family Leisure Birmingham is rated 4 out of 5 in the category outdoor furniture store in United States.

Address

7701 Ludington Ln

Phone

+1 2059510707

Service options

DeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car park

Offerings

Assembly serviceRepair services

Open hours

...
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J

Jeremy Biddy

The staff was customer focused throughout the entire experience. They were helpful, offered suggestions, and worked with my schedule to deliver. There was never any pressure to buy, they just provided helpful information. Logan has a huge help. He talked me through the logistics of delivery, and without him the process would not have gone as smooth. Delivery was also great. I will be back in the spring for new patio furniture.

M

Marty Dockery Kirby

Excellent service, great products

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Gregg Morris

We went into the Birmingham Family Leisure this morning. The young salesman was very attentive, personable, kind and genuinely wanted to sell us a spa. My husband walked outside to retrieve his billfold to buy the spa while our salesman went over to speak to the owner/manager about delivery. We are currently under construction, building a new home on a nearby lake. The owner never came to say hello, to ask about the property or the build, NOTHING. But the salesman returned to tell us he was sorry but they wouldn’t be able to bring the spa “through our home”. We left and spoke to our builder, actually went and calculated the space, etc. We then returned to the store, spoke again to the same salesman, told him we wanted to give them another chance. He spoke to the owner who never looked up from whatever he was doing and we could hear him telling him he didn’t think it was a good idea. I walked over and told him, “I don’t think you want to sell us a spa.” He simply said, I don’t want to damage your new home. I can respect that, but he never introduced himself, he never asked about our space, he never looked at the pictures I had shared with the salesman. He did NOTHING to accommodate the sale. I will NEVER return. They have great products in the store and they would have potentially sold us many things, but the owner sure needs to find a personality. We like to buy from people who WANT our business, not someone who is closed-minded and too bothered to meet and greet his customers! We will not be returning.

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Brad Botes

I don't often leave detailed reviews but this store is outstanding! Great inventory, great service and excellent management. The folks who run this store clearly care about their customers. If you need a pool table, spa or any related products, this is the place to go. In short, I was bowled over by the service at this store. Highly recommended!

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Rebekah Green

Absolutely fantastic customer experience! I never realized I wanted to purchase a pool table, but let me tell you— I’m waiting on installation of my new baby and I cannot wait! All inclusive price of installation, balls and cue sticks is really a selling point. 10/10 would recommend. Brad Martin is your man to talk to!

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