Bolingbrook, United States
139 S Weber Rd
N/A
+13312530117
Very friendly and knowledgeable staff. Kevin is always willing to share his experience and help new turners learn. Good quality tools and material.
like
The sales rep did a great job of helping us along with directing us to lunch after. Great store.
Wonderful experience. Greeted at the door, asked what project I needed help with and provided advice that I needed. I Will definitely be back soon
I tried to do some Black Friday shopping at the Bolingbrook store and couldn't. No carts for parents to place children in. Frustrated, I grabbed a few small things that I could hold in my one free arm and checked out not getting nearly what I came for. NOT A SINGLE ONE of the 6 or 8 employees working offered to help or take the items up for me so I could get more, or just push a cart for me since they were literally standing around chatting at the front counter. I was one of only two customers in the entire store. I reached out on Twitter and all I got was \Someone from our retail leadership team will reach out\. I got that message twice. That was it. Its been 3 days and that's how customer service handles complaints about discriminating against parents. I went back to return the items after I didn't hear anything for two days. It was more of the same, an associate was standing behind the counter and was annoyed he had to pause his conversation with 3 other staff who were also standing at the counter, to do the return for me. Eye rolling and scoffing like a teenager who doesn't want to clean their room. So rude. I have been shopping here for years and it just gets worse and worse every time I go. Long story short, if you have kids, bring a stroller or don't shop here. Or better yet, just don't because they don't care.
Very helpful staff. Highly recommend.
Deli
The best companies in the category 'Deli'