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Boston & Cambridge Appliance Repair, Inc.

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Stoneham, United States

bostonappliance.biz
Appliance repair service· Coin operated laundry equipment supplier· Refrigerator repair service· Appliances & Repair· Air Duct Cleaning· Home And Garden· Appliances customer service· Microwave oven repair service· Washer & dryer repair service

Boston & Cambridge Appliance Repair, Inc. Reviews | Rating 4.4 out of 5 stars (5 reviews)

Boston & Cambridge Appliance Repair, Inc. is located in Stoneham, United States on 271 Main St ste 305a. Boston & Cambridge Appliance Repair, Inc. is rated 4.4 out of 5 in the category appliance repair service in United States.

Address

271 Main St ste 305a

Phone

+1 6172625757

Open hours

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K

Katie Campbell

I had a very positive experience with Boston Cambridge Appliance. Jay, the service technician, was nice and respectful, never spoke down to me and really explained the ins and outs of refrigerators. You can tell that he is passionate and educated in the space. I did need them to come back once or twice to check on things, but they were always prompt in sending someone out the next day. Will definitely call then for other appliance needs in the future!

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Cooper Wigglesworth

I had some problems with my electric stove. I have noticed that it did not heat up to the set temperature. I cooked several traditional dishes, and these were not ready at the usual time. So this is how I spotted the malfunction. I could neither fix it myself no afford to replace the stove as it was comparatively new. The only solution was to invite a certified specialist for diagnostics and repair. And I chose this company for this purpose. The only comment I can make about the service is that the guy was a bit late, but he warned me that he had some issues with his car. Either than that, everything was very professionally performed. He had all the necessary equipment to test the appliance. Moreover, he took the required spare part with him as I had explained what was wrong with my stove. It was very important for me that he could repair it on the spot and I did have to wait for days. Many thanks for such an efficient performance. It is a very good service.

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Jacob Hooker

Our Samsung dryer belt gave out. We hired Boston & Cambridge Appliance repair to come out and replace it. They told us on the phone that the service call would be 89 and that the labor would be 80. Parts would be added to this. They gave an invoice for 99 90 for these two fees and also charged 135 for a belt and idler pulley which costs about 30 online - maybe 50 at their supplier at most. I realize that they need to mark up parts, but this was ridiculous. The entire repair took less than 30 min and we were left with a 333 bill for a dryer that brand new is like 500. I called and complained about the price and they said they would credit back some of the charge and that the parts should have been 85 (still a big mark up I'm sure). I was told that technicians have \discretion\ for how much they mark up parts and evidently on the service fee and labor too. I feel taken advantage of and I suspect that many others have been. I do not mind paying a company for good work, but lets do it with an honest fee structure. I will not use these guys again. Update: The owner ended up waving the part fee, which I appreciate. I hope that transparency in the process increases.

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Sophia Mantell

They repaired my washer on the same day and I was very impressed how efficient and helpful everyone I interacted with was! Excellent service!

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Madison Meaney

I have used BCAR a few times. Every time they have been very professional, quick to respond and reliable. They are definitely the best in the area! I would recommend them to everyone!

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