Elk Grove Village, United States
975 Criss Cir
$$
+18474375757
N/A
very bad experience with this people, they take equipment and balance product from my store and they give me check for that, when i deposit the check in bank they did stope payment and said the product was expire include cups and lid. in my other store also they never give me refund. I will never recommended this company to anybody, they are not co-operative people.
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Very unprofessional working with Scott. I was about to start selling brew smart dec 15. Scott came and I accepted the offers he gave me for my gas station. Product and equipment never showed up. Worse I don't get a reply! Just say no instead of giving me your word. I have to give one star
If I could give less than one star I would. I recently took over regional management of a business where coffee service was set up. I spoke to Scott (sales rep) about setting up service for our other 4 locations in the area. This conversation went quickly from great -Let's get you pricing! - to - your current site does not order enough from us, we are not interested in your business and it has been decided that we will have to pull our machine from your location. This was an email sent on Dec 27. First thing Jan 3 am (less than 5 business days later and over a holiday) someone showed up at our door to pull our machines. Leaving us with no coffee service for our customers, no lead time to find another vendor and about 300 worth of un-usable product. When speaking to Scott I was aggressively told \He does not have to give me notice\. I was also told \if we are not using enough product how many of our customers could this really affect\ If the BrewSmart business model is based on leaving their business customers high and dry with no notice AND that your customers do not matter if they do not number enough to meet their scale - you should think twice about using them. I expect that my company provide reliable service and also expect companies that I choose to provide services for my business to offer the same. Apparently my standards for BrewSmart are just too high.
Our store relies on companies like Brew Smart to keep their customers happy. It's amazing on how a great cup of coffee can make a persons day. When I bring a customer to our coffee station they are always impressed. Not only how the coffee tastes, but how impressive the station looks. I would highly recommend Scott and his team for their customer service and their competitive pricing.
This company is simply the best. We own a Ford Lincoln dealership and our previous provider did a nice job but Brew Smart and Scott's team do an amazing job. Yes the prices are great but that isn't why we love them. The service is unbelievable, deliveries are more than prompt and on time. The equipment they provide takes the look of our guest experience to the level of a 5 star hotel or one of your favorite restaurants. The products they offer are gourmet in taste and at a budget we love. They also produced marketing materials for our internal branding that took us to another level. We have over 100 clients a day and they all enjoy the complimentary coffees and other beverages we offer. We often get comments about how good our coffee is. Thanks Scott Unter and team.
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