Tulsa, United States
8702 E 43rd St
N/A
+1 9186657772
In-store shopping
Bridal elegance was the first place I went to for wedding dress shopping. I went to just a few other places but my experience wasn’t the same, I kept comparing them to Bridal Elegance! They made me feel comfortable and heard. They were so eager to help find my dream dress. Leading up to the wedding they were also very helpful with last minute advice about bustle, when and how to steam and just overall care of my dress!
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I purchased a very expensive wedding dress from this place. I wanted to resell the dress and I called to see if they took consignments. They took my dress and I have never heard a word since. I called after 3 years wondering if they still had my dress as I had someone interested in it. My phone call was not returned and the employee I talked to could not locate the dress. I called back 3 weeks later to find out my dress had been sold at a reduced price and a price I was not happy with. I was also told that it was there for so long they almost donated it!! First of all - if the dress is going to be sold at a reduced price I think the owner should approve or have the opportunity to pick it up. Secondly, how is donating it even an option without my consent? Dress was sold. Never contacted. Never offered payment until I called wondering what happened to the dress and if I could pick it up. Definitely not recommending this place again after this experience.
My mom, sisters and I went in to look at bridesmaid dresses for my sister’s wedding. We were finding some cute stuff. But we found not 1 but 2 ticks crawling on the dresses. We told the lady about it but she just played it off like they just cane in the front door. We just left after only being there 5-10 minutes. I would not recommend this place!!
The worst experience ever! Went to pick up my dress, and the owner said she donated my dress (that was completely paid for) to Catholic Charities. I called non-stop and then an employee called me to come get the dress a week later. When I got it home, it was clearly used. It has 3 holes in it, a missing button, and several that are lose. The employee said she wasn’t willing to give me the vail and belt that I PAID 800 for. I’ve tried everything I can to get them, I’m beyond disappointed. I guess I should feel lucky that I got anything all I paid for. What kind of business owner treats customers that way? My advice, go somewhere else and DO NOT TRUST THIS COMPANY!
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