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The Salvation Army Family Store & Donation Center

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Brighton, United States

satruck.org
Thrift store· Second hand store· Used clothing store· Vintage clothing store

The Salvation Army Family Store & Donation Center Reviews | Rating 4 out of 5 stars (5 reviews)

The Salvation Army Family Store & Donation Center is located in Brighton, United States on 7000 Grand River Ave. The Salvation Army Family Store & Donation Center is rated 4 out of 5 in the category thrift store in United States.

Address

7000 Grand River Ave

Phone

+1 8105345060

Service options

In-store shopping

Accessibility

Wheelchair-accessible car park

Open hours

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G

Gary BIG BAD DAD

a wonderful organization that has continually helped many people in the pass and hopefully well into the future. They have been around for along time and I have seen many good things done with the help of donations they recieve. I will Continue supporting them.

A

Anonymous

I felt extremely unsafe. Extremely. I felt like I wasn’t their customer either. I thought they cared about my health and well being as a customer. The two cashiers today didn’t even look at me when I told them I have bad asthma and notified them that someone had no mask. They said they can’t do anything... There are stores out there that are more customer friendly. Equal customer health and safety policy , which I am not receiving here at the Brighton Salvation Army. People don’t like to wear masks-I get it...I don’t like it either. Hard to breath. I wear it. It just disappoints me. I almost lashed out in anger when they let so many inside without a mask. They have a tiny note written in “marker” saying “masks are required” - yet they aren’t enforcing it, and cashiers won’t look at me in the eye to address my concern-who I am a customer in their store. I chose not to buy anything after seeing 5 total people walk around without a mask. This is within a half hour of me being there. What about the other hours they are open for business? Aren’t they looking to make money? Is there a customer first policy? I am a customer, too, I thought. I followed your rules for the mask requirements. Why am I the one being punished and ignored??? Don’t shop here if you want to be treated as an equal customer. If I lashed out I would’ve gotten in trouble or kicked out, but they let maskless idiots who care of only themselves defy the rules and considerations you put in place. You let them roam around free to do as they wish, when I obey your rules and am being ignored and treated less fairly. I wouldn’t buy again. I would buy again if they were to change this. I always speak up, because it’s a problem at so many Salvation Armys, whom are nonprofit. Don’t just change today, it has to be consistent. Or I am not shopping. I used to buy soooo much.

B

Bob Schmidt

Excellent outside staff on picking up items from trunk of car and bringing them inside of there building. I like the helpfulness and nice courtesy they all have!

M

Mike Smith

Called the store to see if they were accepting clothing donations, answer was yes, from 10am to 2pm Tues - Sat. Loaded the car and drove over to the store to find a line of cars waiting to drop off donations; joined the line at 1:42pm. At 2pm a man came out from the back and told everyone that wasn't up to the building yet that the donations were closed and waved us, about 10 cars, away. Nobody had told me I had to be up to the building by 2pm or I wouldn't have waited in line for 20 minutes. I called the manager to complain and was told that was the way they do things. Completely unacceptable. I went over to the Kroger store and donated 5 to the man who had been standing out front with the kettle in the cold since 10am. He deserves my donations. The people at the Brighton store don't deserve my time or donations.

N

Nicole Marie

This store is HUGE, they have a good selection but in my opinion their prices are too high, like higher than when I was in LA and Chicago

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