Rowlett, United States
4401 Lakeview Pkwy
N/A
+19723641818
It was one of the best experience my daughter ever has. She's always excited and was able to learn so much.
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Philip, Misha and each of the swim instructors have made our experience with British Swim School absolutely wonderful! From superior customer service to skilled instructors, this is a group that keeps us coming back. My little swimmers have shown progress within 2 weeks!
Our 3 year old daughter loves coming to swim classes at British Swimming school. The instructors are really good with her and have done a great job with her. Our daughter is improving every week and her confidence has grow so much.
We have been attending British Swim getting close to a year now and it was the best decision we made. My kids have more confidence and it eases my mind when they are near water. I have looked into classes at different places in the past, but didn't feel like they were a great fit. I attended an event as a vendor and found the British swim school, and they gave me the urge to want to try them out just by answering my questions. The classes are smaller, the coaches are the same and are absolutely amazing. Two coaches have taken my kids and turned them into confident learners, while having fun in the water. I would recommend this business to anyone looking for classes.
I love working at British Swim School! It is such an awesome and encouraging environment. I enjoy being able to make an impact on the lives of my students by helping them learn water safety.
I absolutely Love this Swimming Program! My daughter has been swimming there for two years and has already moved up four levels!!! Miss Cherry and Miss Peach are wonderful swimming instructors. They are worth every penny!!
Edited to add: the owner called and offered the full refund and apologized over the miscommunication. I am happy for their understanding and quick resolution to the issue. The classes were going well with the instructors who are friendly. I do want to state that this is at the LA fitness and that is where the 36.00 fee is going to, the pools are chilly especially for an infant. We had enrolled our daughter in the Tadpole classes but at the time of enrollment there were no makeup days so any misses classes were refunded on the next billing cycle, except now there have been changes to this. I sent notice for a scheduled missed class on 3/30/19 for 4/27/19 (almost a full months notice) I had already been billed for the full 4 Saturday classes in April so was expecting a reduced bill for May but instead was charged the full amount. I sent a text and was informed that there are now makeup days for Thursday and Fridays, I asked when this change took place and if an email had been sent. My first question went unanswered and I was informed that no email will be sent but instead parents will be verbally updated which is interesting considering we have attended the last 3 Saturdays with no mention of this change. I have emailed billing and am canceling all future classes, if basic communication can not given then I do not need to spend my money at such a business. It is bad practice and I hope that the company will learn from lost business.
My little 2 year old absolutely ADORES British Swim School! Thanks to the outstanding instructors, she now "thinks she is Michael Phelps," as they jokingly say. They are so great with kids. Their patience, gentleness, and playfulness makes all the kids feel comfortable and at ease in the water. My little one never wants to leave!! I am so very grateful for a swim school like this that truly teaches the children and cares so much about them too. Shout out to all the AMAZING British Swim School instructors at the Rowlett, TX location, & a special thanks to Phillip for doing such an awesome job running it. British Swim School is the BEST!!!
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