Burlingame, United States
2 California Dr
N/A
+16503899458
This review is for the service department. Thanks to some freak accidents I had to take my new Alfa Romeo in twice over two weeks just one month after getting the car. Buddy and his team are friendly, knowledgeable, and work fast. I really appreciate the thoroughness and care in the service I have received.
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Great place to buy a an alpha salesman that waited on us sold us to The guy's name is Moe the nicest person you ever wanted to meet. If you're looking for an alpha. That's the place to get it. We bought two red ones. Nice any Italian car is good.
So about 6 months ago I had my car taken in for service and a week later I took it back after the dealer could not solve my problem. I then discovered from my dashcam that the service techs had decided to take my car for several joyrides!!! So not only could the dealer not fix my problem, but the employees drove my car for fun even though they knew it had problems! This dealer will not give you the level of professional service expected when buying these level of cars! I recommend not coming here!
Update to earlier review. My regular mechanic is back at work after recovering from a heart attack. He showed me some of the things Burlingame dealership did while servicing my car in his absence. Horrendous. Cracked an overflow reservoir while servicing and put a new cabin filter in mangled and wrinkled rendering it useless. These guys should be locked up.
Kudos to the service department that go above and beyond. They treated us like a family. Thanks again for all your help and keep up the good work !
Deli
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