Canton, United States
225 Sheldon Rd
N/A
+1 2484500752
Gender-neutral toilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible toilet
We had had a great experience with swim class until making the decision to cancel. I e-mailed and was told I would have to go in to fill out a form. The next week, I picked up the form and took it home. My fiancée took our daughter the next week and was told they weren’t supposed to be there (halfway through class in front of an upset 2 year old). They had no record of us cancelling (because we hadn’t yet), but they took her off the list. He was told we could either choose a different day or be done.
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The staff is so incredibly friendly and helpful. They go the extra mile to make sure that my child is safe and happy. They also care about me and how I'm trying to be a parent, for example last week... I was just completely absent minded and showed up 30mins after my designated class, for whatever reason I saved the time wrong in my calendar...staff went to the front desk to see if anyone was available and not even a minute goes by a young man jumped in the pool positive attitude, and had no problem filling in for my error, it was loud but I want to say his name was Brian. Charlie was having a really good day, I wanted to capture pictures but stay out of sight to not upset him, staff came and offered to take my phone and take a few pictures for me... I'm telling you that meant the world to me. I did not want my child to miss class because of my mistake and I want him to enjoy class and I appreciate capturing memories for me. Beside that the dressing rooms are always clean and the sign flipping for clean and dirty is easy to use. In between class someone comes and sprays the chairs. You guys are doing great.
Great teachers and atmosphere! Everything is kept extra clean / safe during these crazy times and I'm so grateful that we're able to have this activity to do together this year. My 2-year-old son loves coming here!
Can only have one parent there due to corona virus. But at the same time they have four kids per one lane. If you look at there photo on google they show 2 children per lane. But during covid 19 they have 4. It's not the precautions towards the parents I'm worried about. It's the non precaution for my child. Maybe they are following the rules for how many people occupy their pool but also cut they pool in half for infants. And cramming the rest of their students next to each other. The lanes are 3 ft wide with 4 children sitting right next to each other. Other then that the instructors are great with the kids.
Thank you for opening up with proper precautions and safety in place so we can enjoy a sense of normalcy this summer. Very impressed overall with this facility, all instructors are kind and engaging, and my daughter (3) is having a blast! Wish we had started sooner!
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