Carthage, United States
3700 Highway 15/501
N/A
+19109477707
5 stars for our assigned technician Charles, we needed multiple fixes for our unit, and we requested Charles every time because of his professionalism and transparency in the work that needs to be done. He also took the time to educate us on our unit. And with the pandemic still in motion, Charles ensured the safety of our family by wearing shoe booties every time he came in the house (which was several while servicing the unit) and wearing his facemask the entire time.
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Great company to do business with from the front office, techs, and the owner!! Always very friendly. I needed a new HVAC unit with new duct work, they helped me decide what to do and how to do it! They even landscaped my package unit and it looks really wonderful compared to the old unit. This unit came with a Nest thermostat and I also had the Nest Hello video doorbell installed. Jason was terrific helping me learn how to use the new Nest products. Love my Nest products. Thanks to all the employees and owner for all the work it is very much appreciated!!
Our technician, Charles was very knowledgeable and courteous. I was unable to be at home when he arrived but he explained everything that he was doing to my wife in layman’s terms. I managed to get home and met with Charles before he left. He took the time to go back over what was going on with our unit with me. I appreciate his professionalism and the time he took to speak with us. Not to mention my heat works now!!! THANKS. Lee Eastover, NC
Bobby V. did a nice job for us. Very knowledgeable about our system. Spent the appropriate amount of time checking everything out. Wore shoes protectors inside the house which I really appreciate. I have used this company before and I feel they are honest and fair priced.
Did the installation in approximately 2/3 of a day. Very good cleanup afterwards w/ an in depth explanation of how to use/set thermostat. Very good crew
Deli
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