Burlington, United States
10624 District Line Rd
N/A
+1 3607571004
Amazing service over the phone, really responsive for a bid, and they were quick to complete the work. We had all of our house gutters replaced including some new fascia boards. They even dropped off the fascia boards a week before so we could paint them. The gutters are beautiful and look like they will last a long time.
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I do NOT recommend that you choose Cascade Gutter for your gutter replacement and installation. I have given them 2 stars, which I feel is very generous. Ultimately the majority of the work seems to be done well and of respectable quality but on top of their less than exceptional customer service that others have already mentioned, they do not stand behind their work or make sure to provide a complete installation free from defects. The picture attached is of one of the areas on my roof where they installed the gutter in conflict with the brand new roof shingles. When I contacted them initially to fix this it was explained to me that in this case, usually the installer will install extra flashing and then install the gutter below the roof shingles to prevent this. In my case, the installer just shoved the roofing up about an inch to get the slope that was needed. The roofing company has insisted that this is NOT going to provide a lasting water tight roof seal and is actually helping me to fix this issue (Skagit roofing is excellent by the way). Cascade gutter sent out a contractor to notch the gutter (as can be seen in the photos) but this only slightly lowered the shingles. Cascade is now refusing to fix this properly unless I want to pay for a new work contract. So if you want it done right the first time, go with someone else. If you like being hassled just to get your work done properly then by all means, proceed with cascade gutter and you will likely receive an \Excellent gutter installation\ as seen here... those are their words, not mine...
Both Jim and Cheryl are knowledgeable, helpful and quick to respond to questions. Looking forward to getting our new gutters installed!
Great work
They never returned my phone message requesting a quote. Guess they don't want jobs
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