Chambersburg, United States
963 Norland Ave
$$
+1 7172632550
N/A
Kerbside pickupDeliveryIn-store pick-upIn-store shoppingSame-day delivery
Wheelchair-accessible car parkWheelchair-accessible entrance
Ordered Christmas cards from this location for same day pick up. When calling to inquire if my cards were done the associate said she would need to call me back after she checked because they were busy, I received no call back. Stopped after work, 3 hours later, to check the status of the order. Waited 10-15 minutes for someone to even come to the copy and print area to wait on me. The manager Justin waited on me when I asked about my order, he said it was not done. I asked if I could wait there until it was done if it would be that long. His was reply was we have until 830 tonight to finish it, it was 430 at the time. I asked why it would take so long since I placed the order the day before and it was ordered as same day. He rudely replied if I would read there policy that same day printing is “their last priority and that those orders get bumped for corporate and in store orders. He also said that if I didn’t like it I could contact corporate because they are the ones that made the policy. I told him I would be contacting corporate but not in regards to my order but in response to his smug, arrogant and belittling attitude. I received an email stating my order was done about 30 minutes after leaving. I was very disappointed in not only the customer service but that I had to make 2 trips to get my same day order.
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I went in to buy an office chair because they had them on special.employees asked if they could help I said yes they said one minute I'll get a sales associate. I waited for 10-minutes.employees just walked around didn't even care if I was there, I wanted to spend money. I decided to leave, and went to Walmart.com. I needed it for 10 cheaper than what they had it thank you for the great experience staple. Last time I shop there. Buy buy.
What a waste of a trip, what a lousy store. They have floor models showing the different desks in which they sell. But yet they have none in stock and they have no idea whenever they're going to get them in. College is starting you think they would have the proper equipment for sale for the students that are going back. And the employee on the floor had a lousy attitude.I highly recommend anyone to NEVER go to this store
Worse customer service ever... the cashier pulled her mask down and yelled at me spraying spit. The copy center person told me I was a liar... my business cards were wrong the first time... and getting the completed product was not a pleasant experience after three trips to the store... I left and before I got home I was called and told they were ready... management called offered an apology and said a manager who bring me the products at curbside. Well why would I think that would happen... I waited at the curb a redshirt associate gave me the cards. What a surprise I waited 15 minutes at the curb!
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Wheelchair-accessible car parkWheelchair-accessible entrance