Charlotte, United States
4900 Chastain Ave
N/A
+1 7045273647
Wheelchair-accessible entrance
I have two very energetic pups. They love going here and being able to run and socialize. They get so excited every time we pull into the parking lot. By the time I get them back, they are tired and ready for a nap. Camp is such a good escape for them!!
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This location has gone downhill since it’s been under new management. Prior to 2020 I would have given it 5 stars. We’ve been bringing all 3 of our dogs there since 2017. Jake, the old manager, was always there and took an active interest in the dogs and their parents. Since Jake’s been gone, there’s been nearly 100% turnover (we don’t recognize anyone anymore) and they even ran Kim, their head trainer, off. Jake and Kim were so amazing and the reason we kept taking our dogs there all these years. We haven’t even met the new manager and nobody is friendly or even tries to get to know you or or dogs, or engage you in conversation. We need to be able to get to know and completely trust people to feel comfortable leaving our fur babies in their care, so we will likely have to find another place to go.
This place was highly recommended by a reputable source so I took my furbaby there for 2.5 days when I had to leave town and couldn't take her along. Staff provides video monitoring of play time but the video quality is really poor and the camera is positioned so far away from the play area that I couldn't make out a lot that happened. I did notice though, that a couple of dogs used her like a riding toy. So, either she had a great time or something else was going on since my pup came back with a bite mark on her chest, an eye infection, and a bout of vomiting and diarrhea. The Vet bill came to 200 for antibiotic eye drops, an IV and anti-nausea meds. Sweet girl is on the mend.
You know your dog loves it when they run in and cant wait to see their dogsitter for the day!
Juniper loves the staff and always has the best time at CBW Charlotte Metro. Doggy day care and her training class have been a GAMECHANGER for us!
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