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Dr. Steven C. Moore & Associates

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Charlotte, United States

drstevenmoore.com
Optometrist· Contact lenses supplier· Eye care center· Physician referral service· Doctor· Optician· Sunglasses store

Dr. Steven C. Moore & Associates Reviews | Rating 3.8 out of 5 stars (5 reviews)

Dr. Steven C. Moore & Associates is located in Charlotte, United States on 100 N Tryon St #280. Dr. Steven C. Moore & Associates is rated 3.8 out of 5 in the category optometrist in United States.

Address

100 N Tryon St #280

Phone

+1 7043773937

Amenities

Toilets

Accessibility

Wheelchair-accessible entranceWheelchair-accessible toilet

Open hours

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Alireza

It was my first visit and I can say it was great! Dr. Steven was so patient and kind, she walked me through all the process and tried to explain every tiny detail with simple language, she was the best eye doctor I’ve ever had! She wanted to do one more exam to be sure everything is fine with my eyes and they didn’t charge me for doing that extra work!! Strongly recommended!!!

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Amber McDonnell

Update: Dr. Moore called me personally to apologize for the way I was treated over the phone by reception. I cannot begin to say how much that meant to me. I am updating my review as I am hopeful that my experience was a one time fluke and that going forward the kindness I was shown today is what customers continue to receive! I had a terrible experience with reception over the phone today. I was immediately yelled at for my phone breaking up a bit at the start of the call. To make matters worse could hear cackling laughter in the background on the receptions end and when I said I was hearing a lot of background noise I was met with “well I can hear you just fine.” I got cut off by the receptionist while trying to spell my email several times with her shouting at me. All I was calling for was to get a copy of my prescription sent to me via email. When I brought up that I had an email pending to their inbox I was met with “well our girl who checks the email is out today.” I didn’t realize only one person in an office could reply to emails... I also wasn’t bringing that up to be rude, I just thought she could search the box for my email address to make it easier. I’m finding a new eye doctor. I’m don’t want to risk treated like that for a simple request again.

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Yolanda

I've been coming here since 2009! U absolutely love how the staff takes their time to make sure I leave Satisfied! The exams are thorough ..the staff is always smiling and helpful especially Kristie and Penny! I love their spirits and patience to be readily available to serve me no matter how long it takes for me to make a decision lol! I always leave happy!

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dorah schmidt

My first visit was great. Not offices should be like this. Everyone was very sweet and the woman with the pink glasses who helped me find great ones for me, matched me with frames I was looking for without having to ask me what I was looking for. They just seem like really good people who actually want to help.

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jesse garcia

Been seeing Dr Moore for almost 15 years now- Amazing Doctor but today I want to thank Penny. She is an exceptional member of the practice and love that she always keeps me looking sharp with the latest trends. Sometimes I wanna pick willy-nilly but she knows me best! Thank you for helping me with my GUCCI glasses this year. You were right! I’ So happy!!!

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