Chicago, United States
216 W Ohio St
N/A
+1 3128461197
DeliveryIn-store shopping
Wheelchair-accessible car park
Would highly recommend going to Club Champion (Downtown) for any club fitting, club repair, or grip changes. I’ve been going to them for just over a year now. I’m a 3 handicap, so I’m pretty particular about my clubs and the guys at Club Champion just get it! I would highly recommend Austin, who’s a Master Fitter there. He helped build me a custom Ping Sigma 2 putter that’s been game changing for me! I’ll also call ahead of time if I need a grip change or something small like that, and they ALWAYS accommodate me (no matter how busy they are) and turn things around LIGHTING QUICK! I can’t recommend Club Champion (and especially Austin) enough! I hope your experience(s) are as great as mine have been over the years!
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It's been 8 weeks and I still have yet to receive my clubs, nor can any customer service rep give me an accurate timeline of when to expect. [UPDATE] - A couple hours after posting this, their regional director reached out directly to explain the cause of the delay (shafts were backordered). He offered to switch the shafts to a more expensive shaft with the same exact specs they had in stock at no additional cost, and expedited the build. I received my irons direct shipped 5 days later.
Went in for my first club fitting experience today and it was an absolutely awesome experience. Been playing golf since I was 5 yrs old and a decent golfer, but wanted to come in to get some irons that were actually calibrated to my game. I had Roger as my club fitter, and all the other reviews you see are dead on; the guy is fantastic. He was incredibly knowledgeable and fun to work with, and also I never felt like I was being sold on anything. At the end of the session, he gave me his card/phone number and said to hit him up if I had any questions about the clubs I bought or just wanted to bounce any ideas off him to improve my game. 1000% would recommend him to anybody looking to get a club fitting.
The in store fitting was great, but the rest of the club buying process was really bad. Extreme delays in club building, poor customer service, and once I got the clubs 2 of them had issues with the shafts. I would recommend doing your fitting here and buying clubs elsewhere.
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