Chino, United States
3640 Francis Ave
N/A
+1 9096282105
I just bought a big bag of snow ice from this place so I can make rospados for my niece and son. Also who doesn't love crushed ice. First off they had me waiting over 15 minutes for one bag of ice then they finally brought it out we probably got a quarter of the way through it when I noticed inside my water gallon there was a whole lot of Lent and pieces of debris. So I figured maybe my gallon was dirty. I gave it a good rinse, put more of their ice in it I let it melt with some water in it and all the lent and debris was back which means we've been using this ice with lent and debris in it I will never purchase from here again this place is nasty. No stars Get ur SH*T together
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Customer service sucks had me waiting 25 mins. Lady charging needs to be fired.
We were in desperate need of ice for a 200-person wedding this past Saturday. We needed it delivered and carted up a long driveway which was uphill. Marissa from Cold Star Ice really saved us and in less than 24 hours. We ordered and paid over the phone and it was a huge weight off our shoulders. They appeared on time, were reasonably priced and very helpful. Thank you so much for saving the day.
So unprofessional, slow delivery and very rude customer service.
It was exactly what I was looking for! Amazing
Deli
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