Cleveland, United States
13960 Brookpark Rd
N/A
+1 2167493400
Scott and Dennis at the front desk were awesome to work with around a holiday schedule we had to rent during. The yard man (heavier set guy but I did not get his name) was friendly and expedient in getting the trailer hooked up and machine tied down during a rain storm.
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Used these guys for the first time a couple weeks ago. Super professional staff! Made the reservation in person. Lot guys were very helpful with making sure I was getting the correct equipment for what I was trying to do. Really felt like they had my best interests in mind. That says a lot to me about an employee and how the location is run. Zero complaints, couldn't have been a smoother experience.
The representative was very pleasant and professional.
Awesome experience. I originally called just to get prices after calling a few other places and got to speaking with Dennis. He mentioned he would rather rent a lift than lose money for United. He gave me a great price, had it staged for me when I arrived, even let me barrow (at no charge) chain tie downs. At no fault but my own, I was late returning it, and he didn't penalize me for it. From now on, I will only rent from United. Great experience and definitely recommend them!
TRIED TO BILL ME FOR SOME RENTAL EQUIPMENT I NEVER EVEN GOT OR AGREED TO RENT AND NEVER RETURNED MY CALLS
Good service
Deli
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