Hanover, United States
1 Saturn Dr
N/A
+1 7812435584
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Car hireOil changeRepair services
Brought my first car there and the service was good until when I purchase my car and it started to act up, it shut down on me twice! It is only a month old since I have had it. As well after I purchased the vehicle a week or so they had one for less the price smfh. Ryan was one of the sale persons that was NOT HELPFUL. IT NOT ABOUT THE CUSTOMER SATISFACTION MORE FOR HOW MUCH MONEY THEY CAN GET OUT OF YOU
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My experience with Chris Ryan, John Wyman and Amanda Cruz was very welcoming and efficient. This isn't always the case with a lot of other dealerships, but Coastal is one of the best. Even with the "Pandemic times" we are currently embroiled in, many dealerships have little stock and this reflects in responsiveness. What stock is available comes without good pricing. Sales Consultant, Chris Ryan never used this as leverage or to Coastal's advantage. I received a deal that I believe is very good given the current advantageous "seller's market" and would recommend Chris to anyone currently in the throes of vehicle hunting.
Had multiple conversations with the internet sales team to confirm my appointment for a test drive. Arrived promptly in an effort to respect their time. The sales rep was friendly and helpful, but the vehicle was not ready for testing. “I didn’t even know this car was at this location.” Not what I had arranged and rather frustrating. More to the point, masks seemed to be optional for those operating the showroom space, unless they were face to face with a client. Less than confidence inspiring. I get it, it has been a long year. But wear your mask. Not thrilled with the experience, and would recommend stricter compliance with CDC guidance and better intra-agency communication to prepare for a test drive scheduled a day in advance in order to earn my business.
We had a great experience. The car buying process is never something that you look forward to, but it helps to feel like you are dealing with good people, and our salesman Chris, sales manager John, and finance manager Amanda we're all nice people, low pressure sales, and great communicators. The pricing matched my research, and the financing was great.
I had a great experience helping my mother in law buy a pre owned Golf from Coastal. Chris Ryan was our sales person and he and the rest of the team made it feel like they were helping us buy a car as opposed to just selling one to us. from my first phone call to the purchasing of the vehicle, they were great. We got a really good deal too. My mother in law loves the car which makes my wife happy which makes me happy. Thanks Chris and everyone else at Coastal.
Great dealership. Sales wise, ask for --Kris Lapomi-- He's a Genuine and honest man. He will painlessly get the job done right and make sure you're happy and well taken care of
I had a great experience at Coastal VW! Their pricing was appropriate for the car and they were very communicative. I was buying my first car, and even though they knew that they didn’t take advantage of me at any stage in the process. On the contrary, they guided me through with ease, explained everything, and helped me get a great financing deal. Chris Ryan was a great salesman, not pushy at all but very willing to explain everything about the car and answer any questions. I’m so happy with my Jetta and cannot recommend coastal enough!
Best car buying experience start to finish. Chris Ryan was knowledgeable and personable throughout process and most importantly never pushy. He got me into my new car quickly and I am loving everything about my Atlas. Thank you Chris and Coastal VW!
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