Concord, United States
21 Walden St
N/A
+1 9783693000
In-store pick-upIn-store shopping
Repair services
I initiated my relationship with Concord Lamp & Shade via their online form. Honestly, I wasn’t expecting a response. But I got one, and a personalized one, full of information, right away! Ann taught me a lot about my grandparents lamp during our email correspondence, then offered to take a look at the shade if I mailed it to her. That was mid-January. I never sent it. A month went by and I called them. The message said I could make an appt online. So I did. I went yesterday. The shop is bright (as you’d expect) but it **felt** bright, too. Ann gave me all kinds of advice about how to improve my lamp (who knew?!) and when I told her my name for the work ticket, she recognized it. That was a beautiful feeling, too! Truly, this is the only place I have trusted to work on this lamp (I checked out a few shops when we lived in the Chicago area). Thanks, Ann! PS: shade’s silk lining: deteriorating/torn; outside: dusty; has two bulbs: should only have one.
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I'm so glad I found this shop! The service is top notch, they are very knowledgeable and repaired my floor lamp for a very reasonable price. It's difficult to find anywhere that repairs lamps. I love my floor lamp and was thrilled to find Concord Lamp & Shade does repairs. The website works perfectly for scheduling appointments and is extremely easy. This is now my go to shop for all things lamps.
Took a halogen light in for repair. Ann couldn’t guarantee they could fix it, but they were successful — and price was very reasonable. Scheduling drop-off and pick-up made the entire experience easy. Highly recommended.
After trying to use a local provider who was terribly unresponsive, I found Concord Lamp & Shade where I had the BEST experience! Responsive, engaging and even more so in person when I got to my appt! My lamp with no monetary value was received with recognition of its sentimentality. I received wonderful recommendations on a shade that made me feel excited to use the lamp again. I can’t wait to pick it up!
This store is a gem! The owner Ann is very helpful and knowledgable about all things lamps and shades. I needed help rehabing an old Tiffany style lamp and Ann helped me get it up and running. Concord Center is so charming and Concord Lamp and Shade is a wonderful resource and COVID friendly!
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