Lynnwood, United States
18205 Alderwood Mall Pkwy Suite S
$$
+14257748892
N/A
A fun place to shop for interesting imported goods, and grocery items
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People at the Lynwood location were nice. Two customer service people I encountered over the phone were rude and impatient. They would raise voice or sigh as I ask them to repeat some details. A furniture I ordered was shipped to me in poor condition with multiple design defects. I had to call to return the item and had to deal with the customer service. Oh, and when they refund you, they don’t refund the sales tax back. Which is something I’ve never experienced. But according to that lady over the phone, I am the dumb one for not knowing such an obvious thing. The return was made in 2 days after the delivery. I had full record of receipt.
I love this store but SO disappointed in the customer service from multiple people. They forgot to put an item in my bag after ringing it up, I live an hour and a half away and noticed the item was not in my bag and I was charge for it. Called the store and the employee said she couldn’t do anything for me and wouldn’t let me talk to a manager. The only way they could refund me or get me the item I paid for is by me making the 3 hour round trip to come to the store even though it was their error. Makes me never want to shop there again, which is very unfortunate!
I ordered through the website for curbside pickup. The process was smooth and efficient. I got email notifications when my order was filled. Spots for curbside are clearly marked and my order was brought out quickly.
Really cool food and drink items. Not a fan of a lot of their home decor or furniture items - just looked not worth the price to me. Store employees were nice. Small store. Loved the free samples. #localguides #homedecor
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