Brockport, United States
4875 Lake Rd N
N/A
+1 5853913065
Kerbside pickupIn-store pick-upIn-store shopping
Wheelchair-accessible car park
We did a curb side for some molly fish. It was easy and a nice experience. Thank you.
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Went in this store for dog food which was on a pallet in the back. Was told there's no way it would be on the floor today. This happens ALOT. I've started using chewy.com for all my pet supplies because everytime I go here they never have what I need available. The manager said sorry but never offered to call a different store to see if it was available or give me a time frame to come back. Awful customer service. Associates all standing around doing nothing but talking while there's a line at the register. All done with this place. CHEWY.COM
Wonderful store. We go for pet supplies and filling out propane tank. The staff are always friendly and helpful.
Stopped for dog food, had a couple of questions about my fish tank and the guy working was outstanding. Full of great advice, sold me a couple of product and actually talked me out of the bigger, more expensive filters due to my tank size. Was very knowledgeable, polite and took the time to explain to me why some things were better than others based on what I have. Very impressed.
Dog friendly store. The staff was able to answer my questions and suggest products without being pushy. They seemed to have a good knowledge of the products being sold and where they were located inside the store. Large selections available. I thought I was going to have to make two stops but was happy to be able to find everything I needed here. Decent prices also. I will be back.
The employees at this location are knowledgeable and helpful in each department. If the employee doesn't work in that area, they find someone quickly to help answer questions or address your concern. I consistently have a friendly and positive experience when I stop here for pet supplies, garden supplies, wild bird seed mix, or fill my propane tanks.
We go for the self serve dog wash. We have been to Pet Saver in Pittsford which does offer some little extras but who wants to drive out there. This is a great place. There are only 2 washtubs so you may have to wait. They have 2 types of shampoos that are provided. You either need to bring towels or can buy a sham-wow for 2.00 that you keep. Has a great sprayer and can dry your dog too. They have one apron to try to stay dry. Overall we love it and go regularly.
Love this place!! I just recently got into raising reptiles and fish and didn't really know where to start.. The employees at this location have always helped me to make sure my pets are properly taken care of and happy!! And even after just a couple times shopping here the girls know exactly what I need and are always quick to take care of me!! And because of their amazing staff they've earned a loyal customer for anything my pets ever need!!
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