Albemarle, United States
1935 E Main St
N/A
+1 7049827623
Kerbside pickupIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Great customer service and Awsome products
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I purchased my first motorcycle with Crossroads. This was one the BEST buying experience I ever had. Everyone is friendly and has a smile. I always received a response to my emails and all my questions were answered in a timely manner. I was greeted by Name as soon as I walked in. Carmen went over every important topic that I needed to know. They even explained me everything on the bike. They followed up to check if I was still happy about the purchase and to make sure if there are any questions. Thank y’all again for this great experience! I will come back for future purchases
I live in Kansas City and was looking for a polaris ace 150. None were available locally and my local dealer could not order one as they told me polaris was not taking orders for them. I searched the internet and found this dealership had one in stock. I called and spoke to a salesman and he told me he had to check and make sure it was not sold and that he would call me back. He called me back and told me it was still available. I said great do you guys suggest any shipping companies to get it to Kansas City. He suggested u-ship. I said ok how do I go about getting you paid ? This is when he informed me that it would be 5895.00 out the door. I said why is that. He informed me they were installing accessories on it and that is why the price is as such. I told him I didn't want any accessories with it. He told me that they had installed wheels and tires, a windshield and a roof and they could not remove them as that would be alot of work. He then told me that due to covid-19 that they had to sell a new unit with at least one accessory. I said ok great leave the windshield on it and take the aftermarket wheels and tires and roof off. He laughed and said the windshield was only a 100 bucks and he couldn't take the wheels and tires off. I asked him if there was someone else I could talk to he said no. I told him I did not want to buy a 1500.00 dollar set of wheels and tires with the machine. He said then I can't sell it to you then. I told him that I had bought a honda pioneer local to me that had accessories on it on the showroom floor that I didn't want that they had installed and they simply removed them. That is when I hung up. I can not believe that a dealership would force someone to buy accessories they don't want just to make a sale. I have never set foot in this dealership, this all took place over the phone. It amazes me a place like this is even in business. I understand that the ace 150 is in high demand but that shouldn't mean price gouging.
Id recommend everyone to shop here
Easiest purchase ever. I called and asked for an out the door price which was fantastic. No hidden fees no up charges once I Arrived. Financing was super simple I applied on their website received a phone call within 30 minutes saying I was approved paperwork Was ready when I went to pick it up. Price was good we ended up buying 2. If you're looking for superior service and great pricing I highly recommend this dealership.
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