Dallas, United States
3102 Maple Ave
N/A
+19726604055
I hired Hawk movers in July 2020. Asked them to move a couch, coffee table, bed, chest of drawers, tv, and a mirror. Asked them to move the items 5 miles across town. They broke the mirror and the coffee table. The mover stained the headboard with sweat. 3 of 7 items were damaged. The mover Brian told me he had already purchased a coffee table replacement and it would arrive in 1 week. It's currently mid-September and no coffee table has been delivered. No mirror has been replaced. No refund issued. Casey the manager has promised to send me a payment based on the weight of the items moved. First he said I still needed to submit s claim. When I forwarded him the claim that I submitted 3 weeks prior to his request he said \that's on me. I promise I'll get back to you and get a check out in a week.\ Three weeks later and no check and no email. Texas law allows for 0.60 for replacement of damaged items. So if you have a 1,000 TV - if Hawk Movers smashes it they are only responsible for 60. They didn't offer additional insurance. And didn't explain Texas replacement law on damaged items. Think twice before you hire this moving company
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This is the second time that I have used Hawk moving and the second time that I have received excellent service. The first time was to move our 5,000 sq ft home. The move went perfect. The movers were on time, cautious and courteous. The second move was for an antique piano. The piano is over 100 years old and needless to say fragile and heavy. The move was just as perfect as the first one. The owner, Clay, really cared about our move and our belongings. His staff was once again on time, courteous and very careful with the antique piano. I highly recommend Hawk Movers. This is a first class company. I will continue to recommend Hawk Movers to my neighbors and friends and know that I will call Hawk Movers again in the future for any moving or storage needs that I may have. Very Happy Customer, Shannon
Hawk Movers provided prompt, professional and reasonably - priced service. Antonio and Lee (the two men who made the move) worked quickly but carefully in loading and unloading. We knew exactly what the cost would be beforehand and all persons representing Hawk Movers were cordial and did their jobs exceptionally well. I recommend them to anyone making a move.
This was a fantastic experience from the phone call to schedule the appointment to the movers actually doing the move. They were exactly on time, worked quickly, were cautious with all my items and asked me where to move everything so it was in the right spot. I cannot believe what they got done in 3 hours! Jorge and his team were great - super kind to my family and our pets. We have to do the 2nd move in 2 weeks and I wouldn't choose anyone else but Hawk. Great job..
Hawk movers did and outstanding job moving my house. The time and care that was spent moving the large volume of stuff in my home was awesome. I am going to call them back to move me into my new home when its completed. I just hope I get the same two movers they were very professional, polite and answered any questions. Great job folks. See ya'll in a few months.
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