Duluth, United States
2670 N Berkeley Lake Rd NW #10
N/A
+14049240580
Excellent customer service and inventory. Came back 3 times to try before I decided on a chair. Each time Andrew was patient and answered all my questions. Delivery was same day too. Would definitely recommend going here if you're in the market for a massage chair.
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After doing research, I purchased an open box chair from U Me Massage Chair, Duluth GA. Kristy answered all my questions about several chairs I was interested in. After I had decided on the open box chair she sent me detailed photos so I could see the condition of the chair was perfect. The entire transaction was done by text, email and phone since I live about 1200 miles away. I could not be happier with my purchase. The chair has exceeded my expectations. In May 2020 I had a serious accident that I am still recovering from and within only a few days I've noticed that the chair is helping. Today at PT my therapist noticed a difference too. The foot and leg portion is much better than I had hoped for. I've only done 6 of the 23 preprogrammed massages, but intend to do them all before choosing my favorites. My daily habit now is to do a new preprogrammed massage followed by one I've already done and like a lot. Thank you Kristy for all your help. I would not hesitate to recommend you and U Me Massage Chair.
Excellent service and huge inventory! Open box chairs in the warehoise in back are great bargains! Kristy Kim is very patient and let me take my time to "try on" many chairs until I found the one with the features and price I was comfortable with. I compared online prices from other sellers and she beat them all even including local sales taxes!
Since I am in California, I shopped virtually. I decided on the Osaki 3D Cyber Pro. On Amazon, it was over 5,700 (plus tax). From Costco, it was 2900 plus tax, but after ordering, 2 weeks later they emailed me they were out of stock. But, that was a blessing, because then I searched via Google Shopping and found U-ME Massage Chair! I called the store and spoke with Kristy, and she was so helpful. My wife and I were undecided on the color and Kristy explained she had a few that were open box, but in beautiful condition and working perfectly. We decided on a black on and I ordered online. It arrived in about a week, and when I opened it, not only was it fully assembled, but I could not tell it from a brand new chair. It works flawlessly, and our only issue that my wife and I do not fit in it at the same time! Price was just a little more than a THIRD of a new one, and no tax. Thanks so much U-ME!!!
kristy is just awesome!!! Got an amazing deal on the chair and she also explained the features very well. I highly recommend this store if you're looking to purchase a massage chair.
I can’t say enough good things about our experience here. We got a fantastic price on exactly the chair we were looking for. Free delivery and set up the very next morning. Owner Kristy is a gem. We will recommend this place to everyone we know!
Mrs. Kim is very knowledgeable person, she was able to pin point the right chair that suited best for our family. great experience overall.
Kristy and Eugene did such a PHENOMENAL JOB!!! My husband and I ordered the Infinity Genesis as a Surprise for my Dad’s Birthday! They expedited the delivery to arrive early for him. They flew down to do WHITE GLOVE service - for the SAME DAY the chair arrived! My Dad was SOOOO SURPRISED & HAPPY! He Loves The Infinity Genesis Chair! Thank you very much for your Superb Professionalism, Customer Service and Helping To Make My Dad’s Birthday So Special!!
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