Elmhurst, United States
325 W Lake St Ste A
N/A
+1 6304788339
Good for kidsRestaurantToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible liftWheelchair-accessible toilet
Love this place fun for adults and kids
like
I have been to here before on multiple occasions and each time was better than the last. This trampoline park was generally enjoyable and has a lot of variety when it comes to a trampoline park. There are dodge ball areas, volleyball areas, and basketball areas all for trampolining on. There are also concessions, tables, and areas to keep your shoes and belongings safe. Can't wait to go again!
My crew and I were given badges with the incorrect time printed on them. I did not notice until it was pointed out by a team member telling me that my niece and I were not supposed to be in a certain area because our time was expired. I was confused and told him we had not too long arrived at the park. I informed another team member and she seemed to not know or care what to do about the issue. She asked did I have a receipt and I said no, I wasn't even asked if I wanted one. She somewhat condescendingly stated that I should always ask for a receipt. It was my first time at the park and I assumed the badges would be enough to prove our authorized entry. She called over another team member and I explained the problem again and he asked if I had the waiver. I was able to retrieve it from my email to confirm that we had arrived and checked into the park 7 minutes prior to the time that the badges expired. He went back to check in and got us all badges that were correct. The previous two team members made me feel like I was doing something wrong and didn't bother to see if there was possibly an issue. I'm glad that the other guy was able to handle my issue quickly and politely. Despite that hiccup we were all able to enjoy ourselves and no further issues arose. But next time I will remember to ask for a receipt and be sure that my badges are correct so I don't encounter and slightly irritable team members.
There's a limited amount of jumping sites open due to Covid. We've never encountered problems going to these places until yesterday. My son (age 7) went to the dodgeball section to play with other kids. The first kid went close to him and hit him on the face with the ball. (I thought it was just an accident) The second time he got hit was a group of 4 girls, and they all went for the face as well. I screamed as the worker looking out didn't do ANYTHING! We chose to go to another side and the same girls came back to make fun of my son being hit with the ball. Definitely disappointing!!! I spoke to my son and tried to lift his spirits up. Watch your kids at all times because bullies are everywhere.
The best place ever. My daughters loved it. I jumped with them as well. I hosted my daughter's 7th birthday there She had a ball. The waitress did a wonderful job.
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