Irving, United States
580 Decker Dr #125
N/A
+1 9727197801
I had 13 windows replaced by Energy One. There were some issues that arose but they stayed true to their word and fixed them in a timely manner.
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Great personnel, great product, and great installation and communication from the project team. The installation team was very friendly, professional, and considerate of our home. The only issues we had were a screen (already being replaced) and hardware for one of the doors which came in late. The team was all over it and had the hardware in and installed the next day. My only complaint might be that clean up of the yard could have been a little better, but the team was so good about the extras (such as taking away some of the old shutters) that it was a small price to pay for the work they did that was above and beyond. I've already been telling everyone I know about Energy One. Highly recommended!
A rare thing these days to find excellent customer service. Once the contract was signed, Kaleigh followed up to set appointments. Nick, the lead installer came out to verify dimensions. On the installation day Nick & Justin showed up on time, were friendly & promptly got to work. A supervisor came out to collect the balance of the payment & check their work. I could not be more pleased with the noise reduction & aesthetics of my tilt out windows. Great lifetime guarantee is transferable! I highly recommend this company.
Excellent customer service. Had a consultation from Jonas Zimmer at my home. He was very informative on how windows work and what options are there on the market. I didn't end up going with the product due to my future plans with the home. However, Jonas did give me the best advise for my home without being biased or being pushy. These guys truly do have your best interest in mind.
Called several times to get an estimate and never had the courtesy of a return call. I have been impressed with everything I've read about them but it makes me wonder if they cannot even call you back to provide you an estimate what kind of service will you get after the sale. Pella or window world same like a much better choice
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Deli
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