Hermon, United States
1818 Hammond St
N/A
+1 2078482641
Called to set up propane for our new house and found out they run your credit to deliver propone on an automatic basis. He asked for every piece of information under the sun including a name of a person who doesn't live with us and their info so they could contact them in case we don't make payment. Seems a little extensive! I think filling out an application for a mortgage was less extensive. I told him that I was going to call around to a few other businesses before I approved him to run my credit. He proceeded to call me numerous times each day! I told him I was no longer interested but he kept calling. I blocked the numbers but he just continued to call on different numbers. Extremely unimpressed.
like
Called Fabian this morning for propane, it was extremely close to empty. The receptionist said they deliver to Newburgh later in the week, when I explained that I needed propane for my home generator, she spoke with the dispatcher and sent a truck and filled the tank. Now I'm prepared for the wind storm and power outages. Thanks for the great service.
These guys bought out the company i was with. I ended up having to call them about my fuel assistance benefits when I got the letter in the mail letting me know they should be there. Ive been out of oil for several weeks. When i called the local office they didn't show anything. They gave me the number to the home office. I called them. They had received it several weeks early. The last thing I bought from the old company was pellets, and my benefits are for kerosene. So instead of calling me to see if it was a mistake they just sent it back!!! Im now going into the second week since talking to them and then having to get my benefits sent back to them for the kerosene that I need!!! My pipes have frozen because they couldn't take 5 minutes to call me. Im pretty sure they aren't going to pay for the damages! If you ask me they definitely aren't there for there customers! How hard would it have been to call me?! Now I have to wait who knows how long for them to get my money back! I would have had them send it to another company but it would have taken even longer.
We have had a very good experience with Fabian Oil. Friendly people who understand our local community. Anytime we have been in contact with them for delivery or service requests, they have been polite, timely and follow up to make sure what has been requested has me with approval. Although I understand different people may have different experiences, I feel my family has been taken care of with a fair and honest approach to our needs.
Great service and pricing. They even called me to make sure I had enough fuel to get through until next scheduled delivery. Have all ready recommended them to my friends!!
Deli
The best companies in the category 'Deli'