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Suburban Buick GMC of Ferndale

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Ferndale, United States

suburbanbuickgmcofferndale.com
Buick dealer· Auto Repair· Auto Parts & Supplies· Car dealer· Car finance and loan company· Car leasing service· GMC dealer· Motor vehicle dealer· Truck dealer· Used car dealer· Used truck dealer

Suburban Buick GMC of Ferndale Reviews | Rating 4.2 out of 5 stars (5 reviews)

Suburban Buick GMC of Ferndale is located in Ferndale, United States on 21800 Woodward Ave. Suburban Buick GMC of Ferndale is rated 4.2 out of 5 in the category buick dealer in United States.

Address

21800 Woodward Ave

Phone

+1 2482207794

Service options

DeliveryIn-store shopping

Offerings

Oil changeRepair services

Open hours

...
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Steven Soffin

Was hesitant to come back for an oil change, and waited until I was vaccinated to do so as the last time I was there masks were on and off. Was pleasantly surprised that everyone that I could see was compliant. Great job! Service was wonderful as always. Whole experience was great! Thank you!

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Elizabeth Loughry

I was so unbelievably pleased and happy with every aspect of this dealership and purchasing my car. I had my mind completely set on a Ford and had never even considered a GMC and was literally next door at the Ford dealership filling out the paperwork to take home an Explorer and just for kicks I called up to the Ferndale Buick GMC and said “I know this is short notice but I’m at the dealership next door and just so I don’t have any regrets I want to see if someone could crunch some numbers ASAP for me” and within 10 minutes I got a call back from Taylor who shocked me with a price for a loaded Acadia significantly cheaper than the Ford I was about to lease and I was like do you have time for me in 2 minutes? No exaggeration walked across the street with my 2 year old from Ford and ended up leaving the dealership with a brand new Acadia more decked out than at Ford and for 30 less a month EVEN WITH a higher interest rate credit approval and was able to get WearCare as well. Taylor was so friendly and so unbelievably helpful and had a very good sense of humor. When the price got too high she was willing to work with me and got the GM involved who also was very nice and helpful. Taylor even made my antsy 2 year old comfortable, brought him stuff to color and showed my husband where to take him to play and offered popcorn. It truly shows that customer service is the most important factor in sales, because I can guarantee you if it hadn’t been Taylor who called me and was so sweet and informative and persistent on getting me the price I wanted, I would have never ever left with a vehicle. I have never had an experience at a dealership like this before and I will recommend Taylor, the GM of the dealership and the Suburban Buick GMC of Ferndale dealership to everyone I know. I am SO happy

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MaDonna Mannings

I just want to say thank you. From the time I step out of my vehicle, everyone was so courteous and helpful. Very clean place. I felt at ease sitting in the waiting area, , Knowing as well as seeing the safety procedures everyone took to keep me safe as well as themselves, while waiting. The service was GREAT!!! Thank you all. Bless you.

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TrapX Plan

My experience was EXTREMELY pleasant. I was late due my appointment and they still took great care of me. I wish they had appointments later like after 5.

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Michael Collins

I brought a 2015 Traverse ltz that was pre certified and two hour after buying the car. I took the car to show my mother and take her for a ride in the car and it would not start I call the salesman that sold me the car and he came to my mother house, try to start the car but it would not start he call a tow truck to came and get the car . they call me the next day and told me that there was nothing wrong with car and i can pickup the car from the dealership, i go and pick up the car and drove it home and park it in the driveway went into the house for 15 minute and come out to go to the supermarket and start the car up the check engine light was on and it would not move when put in gear, So i call the salesman again and he said to get a ride to the dealership and they would have to tow the car again. The car stay at the dealership for a week this time they still said they do not fine anything wrong with the car. and now it is raining and water is leaking in the car. I am going to file a bbb complaint.

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