Flemington, United States
417 US-202
$$
+1 9087827773
N/A
Wheelchair-accessible entrance
one of the few places where the quality of the work and the customer service are top notch, highly recommend them. we had an issue with our initial installation and it was fixed immediately and efficiently and the quality was spectacular.
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The only negative review I have ever left is this one being read. Simply put, they don’t stand behind their products or services. Granite cracked within 2 years of installation, it was brought to their attention at that point and I was told that the huge crack in my granite is a fissure, and that they were not responsible. They called the crack a “fissure “ (which is naturally occurring). Coincidentally this “fissure” is in the EXACT SPOT that they told us when they were selling us was channeled to install rebar for reinforcing this weak area. We don’t put any weight in that area of the counter, so whether it was poor installation of the rebar, or they sold me a piece of granite that was already cracked from beneath. Regardless, a granite counter should not crack like this and I’m very disappointed with the wa this was handled. The only solution offered was to BUY a new one from them. No discounts, to assist were provided at all. No labor or repair discount was offered either. It’s all about the money. Never again.
I have used them over and over again for my design projects and they never disappoint. They have all the product you could want and do things with efficiency and great craftsmanship. Let's not forget their excellent customer service. Don't hesitate... go to the showroom.
Had a wonderful experience at Flemington Granite. Worked with Amy on an entire house at the Jersey shore, kitchen & 4 baths. She was very helpful & knowledgeable. I got 2 other quotes for the exact stone & their price was the lowest. They templated on the day they said they would and installed the day they said they would. Which is evidently not the case at the Jersey shore right now. Installers were also excellent. Will not hesitate to recommend them in the future.
Our countertop project started with a selection process involving four distributors and five installers looking for just the right quartzite relative to colors, fissures, etc. Flemington worked with us and a distributor to monitor incoming slabs that would meet our very specific requirements. Shop personnel patiently helped sift through a dozen newly received slabs, and then worked-up computer-generated views of the two best, cut to our layout, that would maximize colors, pattern flow, etc. Installation came two weeks later, accomplished by skilled, customer-focused professionals. Everyone with whom we had contact from first phone call on, must be similarly categorized…customer-focused, professionals dedicated to our complete satisfaction. Their initiative with proactively “doing the right thing” was reassuring! Communications with customers (before, during and after the sale), and with each other were excellent and established a very comfortable experience for us. Prices are competitive.
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