Florence, United States
1950 Florence Blvd
N/A
+12567126530
When you come to get your car serviced, ask for Devon or Jeremy. They were the friendliest and most helpful when I brought my vehicle to be serviced. I had just bought my vehicle and had many questions. They were knowledgeable and incredibly patient when they answered them.
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Aggressive pricing! One day I'll be able to afford a Cadillac, but I've consistently heard positive testimonies about them from people I've met who have bought a Cadillac there.
I love Devon in the service department. She is focused on making sure the customer is greatly taken care of.
Checked my dash cam and the almost 4 hours I was at the dealership explained everything I needed to know. Car didn't get worked on until 2 hours into my wait. Had to wait 20 minutes after requesting an update after a couple hours of waiting. Not even a sorry for the wait or a discount. Update: Talked to Alex over the phone and his apology seemed genuine and sincere. He went above and beyond to make it right.
I'm a transplant from Florida, so finding a Cadillac dealership in The Shoals area, with excellent service, is very important to me. Well I found that in Bentley Cadillac! My service advisor, Russell, was kind, courteous and very knowledgeable on the type of service my CTS would need, and making friends was an added bonus. Thank you!
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