Fort Lauderdale, United States
5464 N Andrews Ave
N/A
+1 9542001583
TL;DR: Lack of professionalism, poor communication, forgetfulness, lack of punctuality First appointment was great. Carlos arrived early and I received a very cheap quote to repair exterior wall cracks on my home (much cheaper than other businesses). When it came time to do the job, Carlos forgot he had to show up (he told me this on the phone). We set another date and I called him day of to remind him. A woman picked up and said he forgot his phone at home. He called me back minutes later and he said he'll have to come later... after we had already agreed on the time. I was firm about it and he said he would come at our previously agreed upon time. I called 2-3 times after no-show - didn't get an answer. If you can't arrive to a job on time, call the customer and let them know. And if you misschedule or overbook TWICE, then that shows bad foresight and a sign of the quality of work. Lost my business... moving on to another company.
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