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Fossil Store

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The Woodlands, United States

stores.fossil.com
Bag shop· Handbags shop· Watch store· Fashion accessories store· Leather goods store

Fossil Store Reviews | Rating 4.5 out of 5 stars (8 reviews)

Fossil Store is located in The Woodlands, United States on 1201 Lake Woodlands Dr Ste. 2180. Fossil Store is rated 4.5 out of 5 in the category bag shop in United States.

Address

1201 Lake Woodlands Dr Ste. 2180

Price range

$

Phone

+1 2812924483

Service options

Kerbside pickupDeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

...
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R

Ryan Lee

I'd like to take the time to thank the staff here at fossil for the great service I received recently when visiting this location. One of the employees by the name of Moses was quick to help guide me and help me find a few watches and a necklace for my wife and wallet for myself and Katherine, Courtney and Steve were quick to help offer any further assistance when needed. I'd especially like to thank the store manager Victor for answering any and all questions I had and also for recommending specific items that would best fit me. Overall the staffs performances were top notch and I look forward to making further purchases with this location. Thanks again to you all over at fossil

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Washed Up Power Washing

I just want to say, I've been a Fossil watch wearer for some time. I always buy from the store directly for a few reasons. I always get taken care of no matter the issue and yesterdays experience was no different. Courtney, a young gentleman helped me with a revolving issue I had with one of my watches that kept breaking even after sending it in a few times. It was a little worn, yet he gave me the full sales price store credit to get a new watch! I was able to upgrade to a hybrid smart watch for a mere 10 more. I'm extremely pleased with the service I received, and will continue to shop here!!!

J

JoEllen Blevins

Went in to return my smartwatch because I didn't think I could reply to texts etc on my phone. Victor assured me I could and very patiently stepped me through the process and how to do several things on my watch to make it fit my needs. He was top notch. Not sure of the other employees name but as I was there I witnessed great service from him as well. Kudos!

T

TheSandraHales

I love this place everytime I walk in! Victor, he's the best guy to see imo. He answered all of our 10million questions.

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Tyler Mordecai

5 STARS - My experience at Fossil was extraordinary. Professionalism, expertise and excellent customer service by William made the entire process comfortable and a pleasant experience. I visited the store twice, each time greeted by William with a smile. I was looking for a wallet for my wife and ended up getting a new work bag for myself. I’ve never shopped at Fossil, but my wife loves their leather wallets. William welcomed me and asked how my day was going. We chatted and he showed me some wallets. I didn’t see anything for my wife so I decided to look for a new wallet for me. Next thing I know, I was looking at their work bags. William started talking to me about the pros and cons of Fossil bags. He showed me various messenger bags, backpacks and other work bags. He asked me what I needed in a work bag and really took the time to listen to my needs. William showed me the benefits of this particular leather bag. He pointed out that this bag had a detachable strap, slide pockets, pen holders, a top handle, and even looked up the dimensions of the interior of the bag (online). I mean, this messenger bag was perfect for me! I appreciate William’s patience and honesty. I never do reviews, but I gotta say, when shopping for a work bag, we all need a William! Fossil has gained a customer for life. I highly recommend this company.

K

Kristen Strayhorn

I’m a loyal customer and today I wasn’t pleased with the customer service giving at this location. My mother and I walked in, there were two men standing behind the counter. Neither one of them greeted us At Any time. There was no one else in the store. Once we made it to the middle of the store two more people walked in. One of the men behind to counter came from behind and greeted them at the door. At this time I have made it to the back of the store and still No One has greeted us nor asked if we needed help. I picked up a purse just like the one I was wearing just in a different color. By then two more people walk in and were immediately greeted. The manager on duty comes out and greets us. By this time I was ready to go. I’m from out of town and won’t come here again. Customer service goes along way with me.

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Nita Earnest

Fossil has great products. I've been purchasing Fossil since the early 70's.

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Elisabeth Browning

They replaced both batteries in both my watches while I waited. It was less than 10 minutes.

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