North Charleston, United States
4248 Dorchester Rd
N/A
+1 8437407200
Kerbside pickupDeliveryIn-store pick-upIn-store shoppingOn-site services
Good for kids
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
Assembly serviceRepair servicesService guarantee
Great staff, very engaging and attentive. My children had fun while shopping, which is a rarity. I am so grateful I went here rather than giving some megacorp my money. I look forward to using Fox Music for all of my future musical purchases.
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Their new location is GORGEOUS. The atmosphere is relaxed and very enjoyable for any level of musician. (Dec. 2018) My daughter played the piano here on a beautiful grand piano on stage in a very nice area in the back part of this large facility. The cushioned benches near the stage are perfect for the customer's enjoyment. *At Christmastime, Fox Music House made the ENTIRE COMMUNITY feel very WELCOME on the open-stage music-day, and the store provided delicious hot food, desserts, and drinks for anyone there! I couldn't believe how thoughtful they were to do this.
Contacted Fox to have our Piano repaired and tuned. They sent Kevin who was kind, helpful and knowledgeable. I would definitely recommend using him for Piano Work.
I requested a phone call on status of the repair time estimate for an instrument I brought in, and after three days there was no call. I called again and spoke to a different person promising a call within an hour, still no call after two days. Third attempt was met with the same result. UPDATE: 12/15/2020 I spoke with the manager and he took full responsibility for the incident, and was very professional. While this one transaction was unfortunate, he attempted to make the best of it and not make excuses, but rather embrace the challenge to make it better. We have had a number of interactions and a piano purchase with Fox, and they have always been good with those.
Their piano movers did a fantastic job moving my piano. They were fast, efficient and incredibly gentle. They didn't make a sound taking it out or in or setting it up. And they made sure I was happy with the placement of the piano before they left. Friendly and professional. Highly recommend! -the Voice Studio of Amy Cheifetz Billings
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