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Garden Grove KIA

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Garden Grove, United States

ggkia.com
Auto parts store· Auto tune up service· Car dealer· Auto Parts & Supplies· Kia dealer· Auto repair shop· Car finance and loan company· Car repair and maintenance service· Oil change service· Used car dealer

Garden Grove KIA Reviews | Rating 4.4 out of 5 stars (5 reviews)

Garden Grove KIA is located in Garden Grove, United States on 13731 Harbor Blvd. Garden Grove KIA is rated 4.4 out of 5 in the category auto parts store in United States.

Address

13731 Harbor Blvd

Phone

+1 8889921833

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible toilet

Offerings

Car hireOil changeRepair services

Open hours

...
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B

bleep meh

Alex did a great job selling me a pre-owned bmw they had up for sale at Garden Grove Kia. The good - I traded in my lease that is about to end. Saving me about 600- 800 if I would have returned to Mazda next month. -fast sales process (2 hours) -clear paperwork -worked with down payment. -gave me options clearly stating how much for add ons, interest, month to month payments for 3yrs 5 yrs 6yrs ,and banks apr in a nice table. - didn't feel pressured to buy add ons I didn't want. -helped me search something on Google I wanted to know about car. - due to covid I appreciate the managers coming out to wipe desk down - good at keeping me updated. - good market price for my used bmw. -honored carguru's listed price -finance manager was funny -staff was friendly - car was ready for test drive upon arrival ------------------------ The not so good -Parking was kinda bad/full for customers. I parked at street when I arrived. - I noticed service drive was full of cars making it difficult/ confusing for customers to drop off for maintenance.

L

Louis Carr

Overall, I had a good experience. They kept trying to add other stuff to the price of the car, but I held firm. They allowed me and my wife to take the car for ah hour, to really get a feel for how it performs on the freeway and in neighborhoods. 1) Shop around on the internet so you know what the car is worth. 2) Have your financing in place before you go to a dealership 3) Be prepared to walk away if they won't deal at your price (cars are commodities - there are a dozen more like the make and model you're looking at).

A

Aided Dinero

Take pictures before bringing in your car to get serviced. It’s been 2 separate occasions where I bring in my car to get recall services and I’m told my car is missing a part(not easily attainable). Also they will find any possible way to make sure what your car needs fixed is not covered by warranty.

L

Laila Mejlbo

Bought my Optima Hybrid here originally, was satisfied with with service until I tried to make appointment for a warranty fix. The service rep would not answer my question, or any regarding prices until I have a 165.00 diagnostic ( plug car in a computer to tell me what I already know). I called Kia of America and was able to determine that the part is indeed covered and has an extended warranty. (I just had car serviced elsewhere, which is why I know what needed to be done and that it was covered.) This, to me , screams of a set up. He wouldn’t even give me the cost to repair if NOT under warranty or even the cost of an oil change, he said without seeing the car. I bought it there. They have service records. I cannot figure out why someone would try so hard to turn a customer away. Very disappointed indeed! Fortunately there are other Kia dealerships in the area!

L

Lorenzo Yniguez

Would like to give a big shout out to Bryanna Crawford for helping me find the right car and negotiate online during this time. I wanted to limit my travelling to dealerships during this pandemic and wanted to get most of the details worked out before leaving for a dealership. She was the most proactive and responsive Sales Professional from all of the dealerships I interacted with in Orange County. The entire staff was courteous and friendly and helped me when needed while also maintaining social distancing guidelines as well. All in all, I definitely would recommend this dealership and look forward to making this my 'home' dealership moving forward for car buying and servicing my Kia.

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