Grand Rapids, United States
2650 E Beltline Ave SE
$$
+1 6169572522
N/A
Wheelchair-accessible entrance
I have tried 2 get ahold of these people 2 come 2 my house and fix my 3800 smart TV 2 no avail. I get put on hold after listening 2 10 minutes of prompts and number pushing 2 b put on hold 4 like 53 minutes the first time I called b4 they hung up on me. Second and third time 48 minutes and 43 minutes. 4th and 5th times 16 minutes or so b4 disconnected. I just want someone to fix my 75 inch tv.
like
FINALLY SOMEONE FIGURED OUT WHAT WAS WRONG WITH MY COMPUTER! I guess it just needed some tape!
Love this service, but still waiting on actual appointment for resolution of Wifi issue with Netgear modem-router for prepaid Xfinity service.
I waited three weeks for my appointment. I backed up my files and did every preparation they asked. My original concern was misquoted, I could barely understand the first technician I spoke with who spoke very softly in a foreign accent. The technician who called me on the day of my scheduled appointment only worked to put me off. I've been warned about the Geek Squad and now my warnings have been confirmed and my computer still runs slowly and Edge still corrupts all my passwords. I won't ever go back. They've (Dan) just lost money on what was estimated to be a 200 repair.
Was able to get in on short notice due to a family emergency. Everyone was very kind, considerate and helpful.
Deli
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