Germantown, United States
13135 Winged Foot Ln
N/A
+1 2406864400
Wheelchair-accessible entrance
Great place to work. Our new building in the Germantown location has made it even better. Been here in Germantown 12 years and have never felt the need to look at other places of employment. Finger crossed it continues
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Do not buy this internet unless it's your absolutely only option and you like being ripped off.
Terrible service!! Called because I have not received good speeds the entire 9 days I have had them. Instead of having a tech come and take a look they sent me to an customer service rep to have my internet disconnected. I asked of they were gonna have a tech check my equipment out they said no thos easier.
The installers knocked out a screen, drilled a hole in my wall, and left dust, dirt, bits of cabling, and all of the packaging just lying there. Furthermore, they didn't even give me a wall plate. It's just a cabling running right through my exterior wall. Before the installers left, we did speed tests, which were about 1/5 the speed I was paying for. Installers said not their problem and left. Called support and they said it looks fine and there's nothing they can do. Asked to cancel and was told there would be a 300 early termination fee even though I only had the service for 45 min. Do not buy this service if you have any other options!
If you can avoid going through viasat save yourself the headache and go anywhere else!! Slow service, overpriced. Installer came out, cut my cable line in my bedroom and even stole a splitter that i had installed to take cable to my upstairs and downstairs. legal action will be sought if they are unable to fix the situation. DONT WASTE YOUR TIME
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