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The Uniform Outlet

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Gurnee, United States

theuniformoutlet.com
Uniform store· Medical supply store

The Uniform Outlet Reviews | Rating 2.8 out of 5 stars (5 reviews)

The Uniform Outlet is located in Gurnee, United States on 6170 W Grand Ave Ste 371. The Uniform Outlet is rated 2.8 out of 5 in the category uniform store in United States.

Address

6170 W Grand Ave Ste 371

Phone

+1 8478553000

Service options

In-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

...
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Seth Ross

I shop at the store inside Gurnee Mills Mall. I do agree with one poster regarding Marsha (or it might be Marie). For a store manager, her customer service skills are horrible and unprofessional. I have been in the store twice while she was working and seen her belittle customers, especially non-white customers-I did not purchase anything and if she is working I refuse to go into the store. Celia on the other hand is amazing! She is so friendly and outgoing. When I visit the store, she always has me laughing (and other customers as well), and spending more time in the store than I should. Sometimes, I’m just there to see if new items have come in and she somehow convinces me to buy something. She is the only reason I continue to shop at the store. Where the store is lacking is in men’s uniforms. I am in the healthcare industry and I prefer to go into a store to try on uniforms instead of ordering something online and having a problem with it. I think if the store increased its men’s selection, they would have increased foot traffic as we guys would spread the word to our our male counterparts. With regard to the return policy, I think posting professionally made signs in the dressing room and on the counter near the cash register would be helpful. I’ve seen that especially at small boutique stores.

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Brittany Smith

Just had what could have been a very frustrating experience turn great by Stella (Estella??). Last week I had ordered scrub top, pants, and jacket in olive through another location to be picked up at the Gurnee store this weekend. I called to check on the status of my order since I hadn’t heard anything and it turned out there was a lot of confusion with the color, size and quantity of scrubs I needed. Stella (Estella??) was very sweet in figuring out what had happened with my order and making sure that everything was corrected, while also juggling ringing out a lot of customers. She was very apologetic and sweet about having to put me on hold so many times and was a pleasure to speak with. Great customer service :)

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Sarah peters

DO NOT SHOP HERE! I was a regular customer of this store,because it's basically the only scrub store around. I understand the exchange policy, however when you spend 25.00 on a product that does not make it through a 8hr day there's a problem. They DO NOT STAND BEHIND THEIR PRODUCTS THEY SELL! I brought the pants back with the receipt and the MARSHA, the manager of the store is nasty and rude. She saw the pants and how the drawstring, that is attached within the waistband had fallen out when I was tying them. She told me she could not take them back because she could not RESELL them! No concern for the customer that just threw away 25.00. MARSHA SHOULD MOT BE IN RETAIL! First, she's addressing me as Hun, then when I told her I will not return as a customer because they sell defective products,I asked her to just throw the pants away. Her response was a facial expression of disgust as she said to me,I'm not touching those,they're dirty and smell! Excuse me, but I have never been told that before. Their customer service is in the toilet, now that is dirty and smelly. NEVER AGAIN!

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Holly Moser

This place is literally a joke, won't let you just exchange for a smaller size because the tags are taken off. While you have the tags and receipt right in the bag, from literally two days ago. Waste of money for sure. Don't suggest anyone to go here. No wonder they have a no return policy, can't make any money if they did. Nothing fits what it says and is a giant rip off.

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Karin Franklin

Great selection, low prices, helpful sales staff. I live in greater Milwaukee and plan on stopping by this store any time I go to visit family in Illinois.

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